Customer Service High School

Heather Bailey

Email: ********@**-********-********.***

Address:

City: Eugene

State: OR

Zip: 97404

Country: USA

Phone: 541-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative, with office, money handling, and beneficial janitorial experience, motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Diamond Springs High School, Diamond Springs CA 1/2001 to 6/1993 (General)

High School Dipolma from Sierra Community College, Diamond Springs CA 1/2001 to 10/2012

Job History / Details:

Career Overview

Dedicated Customer Service Representative, with beneficial janitorial experience, motivated to maintain customer satisfaction and contribute to company success.

Work Experience

April 2005 to Current

Neighborhood AOG Church Eugene, Oregon

Christian Education Assistant

Entrusted with keys and alarm code to million dollar facility; Select curriculum and implement it in classrooms for ages 0-adult; Stock and operate cafe'; Light janitorial/Event set up; Problem solving and conflict resolution with staff and members; Office duties including multi line phones, fax machine, copier and filing; Making bank deposits

April 2000 to February 2009

self employed Eugene, Oregon

Janitorial and child care business

Cook, clean, transport and care for children. Several housekeeping accounts.

January 1999 to September 1999

Greenhill Humane Society Eugene, Oregon

General Office/Animal Tech

Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific tasks and policies. Received and documented animal abuse reports.

Cross-trained and provided back-up for other representatives when needed. Directed calls to appropriate individuals and departments. Facilitated animal adoptions. Care of animals and janitorial duties.

February 1997 to December 1997

Reno/Tahoe INT Airport Authority Reno, Nevada

Janitor

Interact with public while performing janitorial duties such as bathroom maintenance, trash monitoring, and maintaining concourses. Required extensive criminal history and FBI background check due to tarmac access.

Educational Background

1993 Diamond Springs High School Diamond Springs, CA

Diploma

Sierra Community College Rocklin, CA

General

Passed general ed courses successfully for 1 year before marrying and starting a family.

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