Customer Service Sales
Resume:
Experienced server (Orlando)
********@*****.***
Paul
Orlando, FL 32839
********@*****.***
Objectives
Dedicated to ensuring customer satisfaction by remaining ascendible and friendly
Exceptional interpersonal and team building skills within an aptitude for building rapport with diverse range of customers, manager and colleagues. Motivated talent for quickly resolving issues prior to escalation, thorough knowledge of menu offering, Including gourmet foods and wines pairing. Skilled at anticipating, identifying and fulfilling guest needs and special orders.
Education
1988- DR. Phillips High School
1989- Valencia Community College
experience
CUBAN BAR & GRILL
MIAMI FLORIDA
07/2010-9/2012
o Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.
o Consistently exceed sales goals by effectively managing sections and multi-tasking.
o Recognized as "Lead Server" which includes mentoring and training new servers, as well as accounting for all wait staff sales and receipts at least three shifts weekly.
o Thorough knowledge of restaurant systems and procedures.
o Rewarded "Most Valuable Team Player" award by peers, 4th quarter
o Developed process to efficiently deliver food to tables, which was later implemented by management.
o Recommend changes to management based on patron requests, including adding limited-time dessert item to regular menu.
PNNOLOS
216 S.PARK AVENUE
WINTER PARK
7/2008-6/2010
Excellent communication and people skills
Consistently exceed sales goals by effectively managing sections and multi-tasking.
Provide excellent customer experiences
Work flexible hours
OUTBACK STEAK HOUSE
FLORIDA MALL
6/2007-6/2008
Typical Qualifications for a Food Server:
Ability to multi-task
Work flexible hours
Excellent communication and people skills
Motivated
Provide excellent customer experiences
Ability to make quick decisions and solve problems
Team Player
Contact this candidate