Customer Service Supervisor
Resume:
Restaurant Manager needs work (Harrisonburg )
Date: 2012-09-29, 9:06PM EDT
************@*****.***
Gerard Ramirez
Elkton, VA 22827
************@*****.***
Phone5404761080
Date of Birth: February 18, 1981
Experience
Qdoba Mexican Grill Harrisonburg, VA
Restaurant Manager
January 2011 to August 2012
Responsibilities
Provide customer service, Assign employees to specific duties, Direct and supervise employees, Inventory stock, Enforce safety, health, and security rules and Hire, train, and evaluate personnel, also P&L and other operating procedures.
Currently Employed: No
Was this a supervisor or management position?: Yes
May this employer be contacted?: Yes
What was the name of your supervisor?: Shawn Wright
8202639
Ihop Winchester, VA
March 2007 to November 2010
Responsibilities
Listen to and resolve customer complaints, Provide employees with guidance, Implement corporate and departmental policies and Evaluate employees' job performance
Currently Employed: No
Was this a supervisor or management position?: Yes
May this employer be contacted?: Yes
What was the name of your supervisor?: Tony Cash
Ihop Harrisonburg, VA
May 2003 to March 2007
Responsibilities
Demonstrate new cooking techniques, Inspect supplies, equipment, and work areas and Recruit, hire and train staff
Currently Employed: No
Was this a supervisor or management position?: No
May this employer be contacted?: Yes
What was the name of your supervisor?: Eric Sauer
Chipotle Denver, CO
February 1998 to July 2002
Responsibilities
Assign work to staff or employees, Conduct training for personnel, Assign duties, responsibilities, and work stations, Estimate ingredients and supplies, Forecast staff, equipment, and supply requirements, Evaluate new products, Perform personnel actions, Resolve customer complaints and Schedule parties and take reservations
Currently Employed: No
Was this a supervisor or management position?: Yes
May this employer be contacted?: No
What was the name of your supervisor?: Kevin
I'm a hard worker, fast learner. Always trying to challenge myself, also bilingual.
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