Customer Service High School

Anna Katherine (Kate) McDevitt

Email: ********@****-****.***

Address:

City: Fort Lauderdale

State: FL

Zip: 33334

Country: USA

Phone: 561-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To Train and continue a career in banking by building on current customer experience and money management skills gained through the restaurant industry.

Educational Background:

High School Dipolma from Pennridge High School, Perkasie PA 1/2001 to 6/1993 (General)

Job History / Details:

Summary

To Train and continue a career in banking by building on current customer experience and money management skills gained through the restaurant industry.

Highlights

Strong face to face customer service background in public environment. Basic knowledge of computers. Dedicated employee

Cash handling expertise

Positive

Friendly

Excellent communication skills

Energetic

Detail-oriented

Organized

Accomplishments

8/1999-6/09 Darden Restaurants Montgomeryville, PA

(Red Lobster)

Server

Certified Trainer- Provide training to new servers through shadowing. Ensure new servers have customer service skills needed to provide top dining experience for guests. Some training on software for order entry and payment processing.

Provide positive and pleasant dining experience in order to promote repeat business. Assist new servers until they are working independently.

Knowledge of entry system and processing cash and credit and card transactions.

Accounting of charge slips in order of sequence for daily cash out process.

Responsible of occasionally closing.

Experience

October 2008 to June 2009

Wachovia Chalfont, PA

Bank Teller

Delivered prompt, accurate and excellent customer service.

Maintained friendly and professional customer interactions.

Processed sales referrals and promoted bank services and products, resulting in [] percentage branch sales increase.

Organized, stocked and maintained the teller window area.

Daily audits.

Counting, and strapping money.

Education

1993 Pennridge High School Perkasie, PA

High School Diploma General

High school diploma

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