Project Manager Quality Assurance

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Golam Mustofa

Sr. Software QA Engineer

Contact Information Resume Summary

Golam Mustofa

********@***.***

Type of Work Not Specified Will Relocate Not Specified

Salary / Wage

Not Specified

Will Travel Not Specified

Education

Not Specified

Can Work In Not Specified

Languages Not Specified Can Start On Not Specified

Last Updated 5/14/2001

Golam Mustofa

2 Secord Ave, #2012, East York, Toronto,

ON, M4C 2C3, Canada 416-***-****

********@***.*** or ********@****.***

OBJECTIVE: A challenging position as a

Quality Assurance Engineer to utilize my

strong

Analytical and Software testing

background.

SUMMARY

Proficient in using automated test tools,

like WinRunner, LoadRunner, Test Director,

Astra Load & Astra Quick Test.

Well exposed to Software Testing

Methodologies and standard processes.

Profoundly experienced in writing

all documentations.

Well conversant into Windows '95/98/

Me/NT, 2000, Linux, & Unix (Solaris).

Extensive experience with Lotus Notes,

ORACLE, ACCESS, SQL Server, and Lotus

SmartSuite.

Experience in working under pressure

and keeping the commitments.

SKILLS

TESTING TOOL

Mercury LoadRunner Vir 6.02 (to do system

test), WinRunner Vir 4 - 7 (Able to write 5 -

10 TSL Script per day), TestDirector Vir 4 -

7 (able to run all the tests accordion to

different scenario automatically), Atra

Load, Astra Quick Test, Imagix to verify and

analyze C language code.

HARDWARE

SUN-SparcStation, IBM PC.

OPERATING SYSTEM

WINDOWS 95/98/Me/NT, 2K,

DOS, Linux, & Unix (Solaris).

LANGUAGE

TSL, C, C++, Java, Java Script, VBScript,

HTML, ASP, VBA (visual Basic for

Application), SQL.

GUI

VISUAL BASIC, ACCESS

DBMS

ORACLE 8.16, SQL Server 7,

MS-ACCESS

TOOLS

Lotus Notes, SQL*PLUS,

PL/SQL, Lotus SmartSuite, MS Office 2000.WORKING EXPERIENCE

July, 2000CurrentDelano Technology Corp.

302 Town Centre Boulevard

Markham, ON Canada

Position: Senior Quality Assurance

Engineer

Currently working with a product

called ?Delano Customer Velocity? is a

complete suite of applications, which

leverages e-mail, the Web, and knowledge

management technology. It integrates e-

marketing communications with e-service

communications to deliver ongoing, personal

interactions with customers. Customer

Velocity's event-driven interactions allow

users to react instantly and automatically

to customer service issues or sales and

marketing opportunities. Built on Delano's

powerful software platform - the Delano e-

Business Interaction Suite, Customer

Velocity combines the flexibility and

scalability of the platform with the speed-

to-market of a complete e-business

application suite.

Major responsibilities are to

- Analyze the business requirements

along with Product Manager & Project Manager.

- Evaluate some proper tools for

different Testing Methods by contacting

several Vendors.

- Play leading role on four other QA.

- Modify existing process and

establish a standard QA process for the

whole group.

- Distribute works among my group

people.

- Follow up their status, assist them

if any help is needed, measure the status of

the project and report (usually weekly) to

QA Manager.

- Make central Test Plan

- Assist other to write Test Cases

- Create TSL functions for all members

of my group

- Create WinRunner (TSL) scripts

- Create necessary Templates for the

group

- Run WinRunner Scripts for deferent

Iterations

- Report bugs through in house ?RAID

Bug Tracking? tools

- Create Test Result

- Prepare Test Summary and Sing off

sheet.

- Give presentation on Mercury

TestSuite

- Train other QA people on WinRunner,

TestDirector, LoadRunner, Astra Quick and

Astra Load Test.

- Provide technical assistances to

other QA people.

03/2000July 2000TrainingNet, Inc.

120 Lonsdale Ave, North Vancouver

BC, Canada

Position: Senior Quality Assurance

Engineer

This project is a functionality, regression,

system and integration test of a Business to

business E-commerce Company. The application

was being developed in ASP, C++, Visual

Basic, Java, JavaScript and being tested by

WinRunner (ver 6.02) and reported by

TestDirector (ver 6.00).

Major responsibilities are to

- Analyze the business requirements

along with Business Experts & Project

Manager.

- Build a standard QA process for the

whole company.

- Set up an ideal QA Environment

- Evaluate and make recommendation to

buy two proper testing tools.

- Assisted HR to hire some QA people.

- Make Test Plan

- Write Test Cases

- Create WinRunner (TSL) scripts

- Run Scripts through Test Director

- Create Test Result

- Prepare Test Summary and Sign off

sheet.

- Give presentation on Mercury

TestSuite

- Train other QA people on WinRunner,

TestDirector, and LoadRunner.

- Provide technical assistance to QA

people.

02/99March 2000IBM & USWEST

200 S 5th St.,

Downtown Minneapolis, MN

Position: Senior Quality Assurance

Engineer

The Test project is an Y2K compliance,

regression, system, integration test and

critical Business functionality

certification exercise for USWest Telephone

Company, which provides local phone services

in 14 western states of the USA. The

applications (Web & Client-Server) such as

Access Link, Service Order, Managed Data

Service, CPE ? Oracle, Registration Server,

etc. were developed in Small Talk, Java,

Visual Basic, Clarify, Oracle and runs on

Visual Work and being tested by WinRunner,

TestDirector, and LoadRunner.

Major responsibilities are to

- Analyze the business requirements

along with Business SMEs, Test Lead &

Project Manager.

- Make Test Matrix and Test Plan

according to Business SME's requirements.

- Identify testing methodology Black

Box/ White Box based on the Apps

requirements.

- Write Test Cases (in MS Word) based

on Y2K critical dates and critical and

important business functionality followed by

Test Plan.

- Create WinRunner GUI Maps.

- Create all variables' and

initialized script.

- Install and configure LoadRunner,

WinRunner & TestDirector.

- Configure Hardware (Server / Client)

for test cases.

- Customize TestDirector Database.

- Write coding/ scripting/ recording

(3 -5 TSL Script per day) for all Test Cases

through WinRunner.

- Import all Test Cases in

TestDirector from MS Word.

- Create Test Sets in TestDirector

based on Test Dates.

- Run Test Sets for IBM & USWEST

assigned all 8 dates for Y2K compliance and

certification.

- Write Scripts by LoadRunner to test

the whole system.

- Run all the scripts for huge numbers

of users.

- Print out of all Test Sets Reports

through TestDirector.

- Customize Lotus Notes for all

testers of my group.

- Keep all the documents in Lotus

Notes.

Application Descriptions

- ! NTEGRATOR Access Link (ver 2.0):

its role is for provisioning the DSL

MegaSubscriber and MegaCentral Services. It

allows the recording of each of the critical

circuit elements, automatic translation of

virtual paths, tracking of the service

orders and their critical dates that

generated the access link and status for

each access link and each service order.

- !NTEGRATOR Service Order (ver 2.0):

it provides tools for automated processing

of specific kinds of MegaSubscriber

provisioning requests. It stores and allows

viewing of the full image of a service

order, related WORD document, including

supplements.

- !NTEGRATOR Managed Data Service

(MDS, ver 2.0): is a service offered by US

West !nterprise that engineers and

proactively monitors a company's wide area

network and customer premise equipment via a

frame relay connection. !nterprise monitors

the network's performance, detect any

problems, coordinate repairs, and make

recommendations for improvement.

- CPE - Oracle: This application

provides the billing and reporting functions

for maintenance contracts. In Solution I,

Oracle provides a bill to the customer for

maintenance, while SOFI provides a separate

bill for equipment and/or labor. Once all

solutions are implemented, Oracle will be

the entire sale.

03/98 -01/99Sun Data Inc.

1 Sun Court, Norcross,

Atlanta, GA

Position: Software QA Developer

The project was an Y2K compliance and

certification exercise for an Automated

Mortgage System (AMOS, Inc.) for an

organization now owned by a commercial bank

(

OCWEN FINANCIAL CORP.), the product

actually commercially sold and in use by

other financial institutions. They were

using an application built with PROGRESS 4 GL

Major responsibilities are to

- Analyze the business requirements

- Make Project & Test Plan along with

project manager.

- Identify testing methodology Black

Box/ White Box.

- Install and configure WinRunner &

TestDirector.

- Configure Hardware (Server / Client)

for test cases.

- Customize TestDirector Database.

- Create GUI Map.

- Create Initialization scripts.

- Determine Synchronization points.

- Create all the possible functions &

variables.

- Start coding/ scripting/ recording

(5 -10 TSL Script per day).

- Create Test Sets in TestDirector

- Run Test Sets for the all 13 dates

for Y2K compliance and certification.

- Documentation / Print out of all

Test Sets from TestDirector.

Applications tested

- Loan Servicing info, such as loan

set up, update, and delete.

- Escrow, Payment, Payoff, and

Adjustable Processing,

- Billing/ receipt Report for customer.

- Loan Collections.

- Expense / Reimbursement Tracking.

- General Ledger Interface.

- Investor Processing.

- Tax Disbursement Processing.

12/96 -02/98Pride Product Corp.

4333 Veterans Memorial Highway

Ronkonkoma, New York

Position: QA Analyst

Major responsibilities are to

- Analyze the business

requirements

- Testability of the

business objectives

- Decomposing business

objectives into test objectives

- Helping the project (test)

leader to create test plans

Along with

-Entrance criteria

-Exit criteria

-Definition of

severity levels.

-Risk analysis to

define the impact, if the Objective is not

met

- Creating Test cases for

test objectives using various

Methodologies like

- McCaabe's

complexity level analysis (find out

The number of

unique path)

- Edge and Node

method

- Baseline Approach

- Equivalence class

partitioning to identify the

Valid and invalid

class for each input data field.

- Boundary value

analysis to ensure that the

Acceptable range

of Values for the data field has been set

Properly.

- Creating Test data

based on the above analysis i.e.

Selecting inputs

which would drive the program through

Each of the unique

path (100% code coverage).

- Documenting the

procedures for executing the test Case.

- Executing the

tests and recording the results.

- Reporting and

following up the errors found during the

tests.

The Test Cycles/phases in

use are

- Unit Testing (by

Developers)

- Integration

Testing (by Test team)

- System Testing (by

QA Test team)

- Regression Testing

(by QA Test team)

- User Acceptance

Testing (by QA Test team and end

Users)

Backend (RDBMS) activities

(ORACLE 7.1, ACCESS)

- Creating the

database tables

- Defining and

implementing referential integrities

- Creating complex

queries and views (for ACCESS and ORACLE)

Applications tested

- Sales and

invoicing system

- Order entry form

- Customer

information updating and maintenance

- Order execution

status

- Invoice generation

from the order shipped.

- Purchase order and

Inventory system

- Purchase order

entry

- Stock checking.

- Vendor information

- Price look-up and

comparison from vendor quotations

- Billing

information (bills payable).

- Statistical

reports on inventory values with aging.

- Payroll and HR

system

- Employee

information

- Work schedule

information

- Projection of

raise based on employee

Performance

evaluation

ENVIRONMENT: WINDOWS NT/95/2K, Linux, Unix

(Solaris), VISUAL BASIC 4.0, ACCESS,

LOADRUNNER, WINRUNNER 4 -7, TEST DIRECTOR 4 -

6, ORACLE 8, SQL Sever.

Education:

The City College of NY, The City

University of NY

(CUNY), NYC, USA

MS, in Computer Sciences, June 1998.

York College, The City University of NY

(CUNY),

NYC, USA

BS, in Accounting, December 1996.

Dhaka University

Dhaka,

Bangladesh

B. Com (Bachelor of

Commerce/Business), 1991

Notre Dame College,

Dhaka, Bangladesh

H.S.C ( Science).

REFERENCE

Available upon request

RELOCATION

Any part of Greater

Toronto Area (must be commutable by GTA),

Canada.

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