Administrative Assistant Customer Service

Lisa Farr

Email: ********@******************.***

Address:

City: Fort Worth

State: TX

Zip: 76116

Country: USA

Phone: 501-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Wodland ills Christian School, Little Rock AR 1/2001 to 6/1997 (none)

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Mail Room- 750 staff and 250 Clients

Central Files- Filing paper work, pulling files for center

Switch Bored- 500 lines for staff and 250 for clients

C.P.R Certified 2010-2012

Filing and data archiving

Inventory systems

Patient scheduling

HIPAA compliance

Team building

Information office

Staff motivation

Meeting deadline

Knowledgeable in [administrative function]

Custodial 3

O.S.H.A Certified-2011

Trained clients with disabilities in the field of custodian

Can run Power Washer, Wet- Vac, Floor Buffer

Core Accomplishments

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Professional Experience

October 2010 to June 2012

A.C.T.I. Hot Springs, Arkansas

Information Office

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Historical Tours, and Training Tours for - General Public and potential clients .Organized charts regularly in accordance with hospital's policy and procedures.

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