Customer Service
Resume:
Taylor's InformationLocation: MOBILE, ALTitle: Customer ServiceStatus: In need of a jobExperience: 3-6 yearsWork Types:
Willing to Relocate: YesWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenInterests:
Business Supplies and EquipmentMember Since: 2011-12-13 Taylor's Social Networks
Helpful Links
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Taylor Eklund
6101 Ranch Rd. W.
Grand Bay, Alabama, 36541-3513
************@*****.***
Career Objective
Position where I can apply my extensive customer service and retail experience
Professional Experience
Godfather's Pizza Mobile, Alabama
Cashier/Counter girl Feb 2009 – Dec 2011
The secret to our success is a rare combination of a commitment to excellence, an obsession with great-tasting pizza, dedicated people, and a desire to have a little fun.
Our mission: To profitably provide consistently good food and great service. Abiding by this simple mission statement for more than three decades has earned us a reputation that we intend to keep for several more. This commitment to excellence has helped Godfather's Pizza grow and expand to more than 600 restaurants in more than 40 states.
Set up dining areas for meals and clear those following meals.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Compute charges for merchandise or services and receive payments.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Answer telephones to provide information and receive orders.
Advise customers on use and care of merchandise.
Brew coffee and tea, and fill containers with requested beverages.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
Solicit sale of new or additional services or products.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Prepare food such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken..
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Replenish foods at serving stations.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Issue receipts, refunds, credits, or change due to customers.
Cash checks for customers.
Calculate total payments received during a time period, and reconcile this with total sales.
Arrange reservations for patrons of dining establishments.
Maintain clean and orderly checkout areas..
Keep periodic balance sheets of amounts and numbers of transactions.
Stock shelves, and mark prices on shelves and items.
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
Greet customers entering establishments.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Prepare merchandise for display, or for purchase or rental.
Keep records of transactions and of the number of customers entering an establishment.
Order items needed to replenish supplies.
Check to ensure that appropriate changes were made to resolve customers' problems.
Balance receipts and payments in cash registers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Offer customers carry-out service at the completion of transactions.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Doing everything within my power to make customers immensely happy with my service and customer care
Little Caeser's Pizza Mobile, Alabama United States
Cook Aug 2009 – Nov 2009
Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
Perform simple food preparation tasks such as making sandwiches, carving meats, and brewing coffee.
Complete orders from steam tables, placing food on plates and serving customers at tables or counters.
Plan work on orders so that items served together are finished at the same time.
Clean food preparation equipment, work areas, and counters or tables.
Going above and beyond to satisfy customers with our services
Followed employer and customer’s instructions for their order specifications.
Education
Baker High School Mobile, Alabama
General Education Diploma/GED Graduated 2011
Additional Skills
Seeks and finds solutions to challenges
Exceptionally positive attitude
Extreme technology fluency Microsoft Office (Word, Outlook, Excel, PowerPoint)
Skilled typist
Present customers with excitement, positivity, and an honest need to do anything physically possible to satisfy the customer's needs and wants
Able to explain the works of an object or process
Strong planning, organizing and monitoring abilities
Self-driven and self-reliant - Sets aims and targets and leads by example
High technology literacy
Immensely reliable and dependable
Excellent interpersonal skills - Good communicator, leadership, high integrity
High integrity, diligent, and conscientious
Able to accept responsibility and to make decisions
Continuously seeks new responsibilities irrespective of reward or recognition
Contact this candidate