Customer Service Management

Christine McAllister

Email: *********@********.***

Address: ***** * ******* ****** ***

City: Spanish Fork

State: UT

Zip: 84660

Country: USA

Phone: 801-***-****

Skill Level: Entry

Salary Range: 35

Willing to Relocate

Primary Skills/Experience:

Accountancy Practices Tax Preparation Data Collection & Analysis Collaborative Teamwork Communication Skills

Educational Background:

Masters Degree, Accountancy

California State University, Fresno, 01/2009 - 12/2009

Fresno, CA

Not Selected,, Not Selected

Job History / Details:

Christine McAllister

10626 S. Covered Bridge Canyon

Spanish Fork, UT 84660 Phone: 801-***-**** Email: *********@********.***

ACCOUNTING PROFESSIONAL

Detail-oriented accounting professional with Master`s Degree in Accountancy seeks a role as an entry-level accountant. Background of tax preparation/research, as well as accountancy assistantship. Effectively handled employment roles while completing educational goals. Currently looking for full-time work that will effectively utilize a strong training foundation and hands-on experience as an accountant.

AREAS OF EXPERTISE

Database Management; Payroll Management; Staffing Coordination; Accountancy Practices; Tax Preparation; Account Reconciliation; Project Scope/Definition; Collaborative Teamwork; Customer Service; Marketing Strategies; Data Collection & Analysis; Communication Skills

PROFESSIONAL EXPERIENCE

CORELOGIC, MURRAY, UT DEC 2011 - JAN 2012

TAX RESEARCHER

* Researched property tax status of non-escrowed mortgages to ensure accuracy.

* Contacted local taxing agencies to determine if delinquent property taxes were owed.

* Supported other team members to ensure timelines were met and accurate data was collected.

JACKSON HEWITT TAX SERVICE, SALT LAKE CITY, UT JAN 2011 - APR 2011

TAX PREPARER

* Prepared individual tax returns for personal and corporate clients of varying complexity.

* Collaborated with the IRS to resolve issues on client returns, including auditing situations.

* Consulted with potential clients and answered their tax questions to ensure proper preparation.

STATE FARM INSURANCE, BAKERSFIELD, CA JUN 2009 - AUG 2009

PERSONAL LINES FIRE UNDERWRITING - INTERNSHIP

* Developed a new marketing strategy to differentiate the company within the youthful market.

* Forecasted phone staffing needs based on historical data to ensure high level of customer service.

THE COLLEGIAN, CALIFORNIA STATE UNIVERSITY-FRESNO, FRESNO, CA AUG 2007 - MAY 2008

ACCOUNTANCY ASSISTANT - INTERNSHIP

* Collected and recorded advertising revenue with high level of accuracy.

* Recorded and tracked expenses for publication during school year.

* Prepared month end statements; reconciled prior year`s records.

* Maintained employee records for hiring and payroll.

EDUCATION

MASTER OF SCIENCE IN ACCOUNTANCY

California State University, Fresno, 2009

* Cumulative GPA: 3.43

BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION, Accountancy California State University, Fresno, 2008

* Major GPA: 3.73; Cumulative GPA: 3.68 - President`s List; Dean's List

* Beta Alpha Psi (corresponding secretary); Beta Gamma Sigma; Phi Kappa Phi

VOLUNTEER WORK

Academic Decathlon, Fresno, CA, Jan 2007, Jan 2008

Direction Sports, Fresno, CA, Spring 2006

Operation Blessing, New Orleans, LA, Spring 2006

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