Customer Service associate

Brandi ********************@*****.********: *-***-875-8752Cell: 417-841-78012026 W Lee Springfield, Missouri 65803

Experienced Customer Service associate with a strong track record of developing customer loyalty and increasing customer satisfaction

Professional Experience

Springfield, Mo

5/1/2008

- 4/1/2009

Medical Claims Processor

United Healthcare

Correcting errors on medical claims and pay or deny them, requesting more information on procedures performed on patients.

Received ' certificate of certification ' award in July 2008

Springfield, Mo

12/1/2006

- 4/1/2008

Telephone Customer Service Associate

Chase Bank Card Services

Answering card member questions about their credit card accounts, resolving conflicts on accounts, and activating credit cards.

Springfield, Mo

5/1/2001

- 12/1/2006

Customer Service Associate

Walmart

Assisting customers with returning merchandise, personal shopping with elderly customers, cashiering, and filling in for customer service managers between shifts.

Received ' 5 years of employment plaque ' awarded in October 2006

Education

01/1/2001

John F. Kennedy High

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