High School Manager
Resume:
Donna M Adams
Email: ********@****-****.***
Address:
City: Dillon
State: CO
Zip: 80435
Country: USA
Phone: 906-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Exceptional leader talented at communicating with team members and guests, multi-tasking orientated and time management. Technically-savvy with outstanding relationship building, training and presentation skills.
Educational Background:
High School Dipolma from Pickford High School, Pickford MI 1/2001 to 5/2006 (Required)
High School Dipolma from Lake Superior State University, Pickford MI 1/2001 to 10/2012
High School Dipolma from Kaplan University, Pickford MI 1/2001 to 10/2012
Job History / Details:
Professional Summary
Exceptional leader talented at communicating with team members and guests, multi-tasking orientated and time management. Technically-savvy with outstanding relationship building, training and presentation skills.
Core Qualifications
Self-motivated
Team leadership
Training and development
Project management
Multi- task management
Creative problem solving
Client-focused
Results-oriented
Experience
December 2011 to Current
Keystone Resort Keystone, CO
PBX/Guest Services
Worked directly with Property Managers to achieve guest satisfaction.
Assisted in training of new agents.
Documented guests and owners complaints.
Researched guest complaints to help improve property maintenance.
April 2011 to September 2011
Lilac Tree Suites & Spa Mackinac Island, MI
Front Desk Assistant
Worked directly with housekeeping and maintenance to achieve guest satisfaction.
Prepared guest reservations.
May 2006 to October 2010
Pontiac Lodge Mackinac Island, MI
Asst. Front Desk Manager
Achieved guest satisfaction by over seeing daily housekeeping tasks.
Provided on-site training.
Supported Manager with daily operational functions.
Organized and recorded all documents related to reservations and incoming revenue.
Education
2006 Pickford High School Pickford, MI
High School Diploma Required
Top 10 percentage of class
Member of Family, Career, and Community Leaders of America
Lake Superior State University Sault Ste. Marie, MI
Secondary Education
Emphasis in Business and Psychology
Kaplan University, Iowa
Tourism and Hospitality Management
Professional Affiliations
Member, Family, Career, and Community Leaders of America (2001-2006)
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