Customer Service Manager

Wesley Boyer

Email: *********@********.***

Address: *** ****** **** *****

City: Chesapeake

State: VA

Zip: 23322

Country: USA

Phone: 757-***-****

Skill Level: Director

Salary Range: 125

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Wesley E. Boyer

324 Greens Edge Drive

Chesapeake, VA 23322

757-***-****

*********@********.***

VP of Operations / COO

P&L / Global / Manufacturing / Finance /

Materials Management / LEAN / Six Sigma /

Quality / ISO / M&A / Strategic & Tactical

Planning / Integrations / Budgets /

Corporate Compliance / SOx / Safety

I am an accomplished manufacturing executive

with an exceptionally strong finance

background. My ability to use data,

analysis, and models to highlight waste and

process variation, eliminate cost and

improve efficiency has enabled me and my

teams to maximize productivity, quality,

profitability and customer satisfaction. My

strengths include&

- Turning around marginal operations,

repeatedly achieving up to 107% CAGR;

Changing cultures

- 23% EBITDA growth; 60% Inventory Savings;

99.9% Inventory accuracy; 98% Forecast

Accuracy

- Driving budgets & cost control, while

improving quality and delighting customers

to 100% satisfaction

- Achieving high dollar continuous

improvements through Lean & Six Sigma and

ROI Justification

- Applying Strategic and P&L business

modeling to Operations, M&A, and Emerging

market analysis

BBA in Accounting National University plus

many seminars and courses on manufacturing,

management, lean and six sigma, corporate

compliance, ethics, export / import, and

more. An effective speaker, I have made

numerous presentations to investment

bankers, acquisition candidates, and Boards

of Directors.

Employment History

Vice President of Operations, Ultralife /

SAIC / AMTI, 2006 to 2012. Recruited to

manage Business Operations and Finance, also

serving as Quality and ERP Systems Director

of this $72M, 150-employee communications /

energy services business segment. Led a

team of 21. Drove 107% compound annual

growth rate (CAGR) in six years.

Vice President, Mercy Medical Airlift, 2004

to 2005. Managed strategic / tactical

operations for the nation's leading

charitable medical air transportation

organization, transporting over 4700

clients. Provided $2M in public benefit.

Plant Manager, Special Devices, Inc. (SDI),

2001 to 2003. Led team of five production

managers and more than 200 supervisors and

operators for this $112M automotive airbag

initiator manufacturer. Achieved 37% CAGR

and grew EBITDA from 3% to 26%.

Materials Manager, Special Devices Inc.,

1999 to 2001. Led a team of 21. Managed

planning, forecasting, customer service,

inventory control, shipping, receiving, tool

crib and material handling. Global multi-

site planning and supply chain management

including Germany, Malaysia, Singapore,

Japan, Italy and the US.

Earlier, employed in materials management,

scheduling and accounting positions with

Overland Data Inc. (industrial data backup

systems achieved 50% CAGR), Paradise

Galleries (mfg / distribution), and Marriott

Hotels and Resorts.

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