LOGISTICS/ WAREHOUSE/ MANUFACTURING/ CUSTOMER SERVICE

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WILLIAM A. GILMORE

DETROIT, - abo259@r.postjobfree.com

LOGISTICS/ WAREHOUSE/ MANUFACTURING/ CUSTOMER SERVICE

Results-driven logistics professional with more than 10 years of combined service and warehouse experience seeks career advancement within dynamic, high-growth organization that welcomes fresh ideas, initiative, dedication and experience. Possess outstanding interpersonal skills and proven ability to motivate teams.

EDUCATION AND CERTIFICATION

DETROIT WORKFORCE DEVELOPMENT DEPARTMENT- MI

HOSPITALITY/ RETAIL CAREER CENTER

Certification in Hospitality- American Hotel and Lodging Educational Institute 2009

COOLEY HIGH SCHOOL- MI

Diploma

SKILLS ATAINED

Greet patrons attending entertainment and sporting events at Ford Field for football games and concerts.

Sell and collect admission tickets and passes from patrons at entertainment events.

Maintain order and ensure adherence to safety rules by settling seating disputes and resolving customer concerns.

Manage rush hours periods by anticipating, responding promptly and acknowledging all clientele's needs to maintain good customer relationships.

Assist servers with serving drinks and clearing table to ensure quality and fast service.

Other duties include dishwashing, maintaining kitchen cleanliness and preparation cooking.

Performed general cashier duties such as answering customers' questions about products' availability, prices, uses, and credit other concerns and taking payments.

Received and processed merchandise deliveries, verifying accuracy of orders.

Sorted merchandise to be stocked on sales floor and ensured timely placement, according to specified plans.

Ensure that production quotas for assigned shift were met while assembling various automobile components

Performed internal and external security patrols at Oakland Mall.

Provide exceptional guest service by escorting customers to vehicles and directing customers to designated departments.

Monitor surveillance equipment and recorded activity in daily log.

Perform general guest services and cashier duties including processing credit card and cash transactions

Process incoming shipments and ensure placement on sales floor.

Responsible for adequately stocking grocery store shelves and assembling new product displays.

PROFESSIONAL EXPERIENCE

SAFE MANAGEMENT- MI 7/2006-Present

TEAM MEMBER

LOGAN'S RESTAURANT-Livonia, MI 3/2007-Present

HOST/BUSSER

TARGET-Livonia, MI 10/2003-6/2007

CASHIER/WAREHOUSE

MSP INDUSTRIES-Centerline, MI 5/2003-9/2003

PRODUCTION WORKER

GUARDIAN PROTECTIVE- MI 2/2003-5/2003

SECURITY GUARD

FARMER JACK-Novi, MI 12/1995-7/2002

CASHIER/WAREHOUSE

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