Human Resources Management

Lonna Stevens

Email: *********@********.***

Address: **** *. *********** **

City: Scottsdale

State: AZ

Zip: 85260

Country: USA

Phone: 602-***-****

Skill Level: Management

Salary Range: 55

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LONNA STEVENS

7653 East Thunderbird Road * Scottsdale, AZ 85260

602-***-**** Day * 480-***-**** Eve

e-mail: *********@********.***

Summary of Qualifications

Experience in administration and operations management with emphasis in business and organizational development for major International Corporation. Ten years of experience in start up operations and business development. Twelve years experience in Real Estate Sales and Property Management. Leadership skills with the ability to analyze situations, research options, make a firm decision, and follow through as necessary

Areas of Expertise

* REO/Loss Mitigation * Real Estate/Property Management

* Contract Negotiation

* Team Facilitation * Customer Service * Expense Control

* Start Up Operations * Office Administration* Labor Relations

* Human Resources * Client Relations * Project Management

* Finance/Budget * Event Planning* Training/Development

Professional Profile

Currently managing a team of twelve associates in Inventory Department for major Real Estate & Relocation company, managing and selling inventory of over 1400 homes per year. Implemented strategies and processes that improved sales by $15,000,000 from 2009 to 2010. Reduced direct home sale costs by 4%.

Directed all facets of the operation for a small division of a major international corporation, including finance, administration, human resources, security, and facilities.

Operated medium size property management company specializing in homeowner association management. Successful in growing business, tripling gross revenues.

Prepared and managed an annual operating budget of $4.5 million, maintained profit and loss responsibility, and directed the activities of professional and non professional employees.

Developed and implemented policies and procedures, coordinated the selection and design of corporate facilities, and supported corporate community relations and involvement.

Counseled and provided expertise advice to executive management personnel engaged in developing and implementing strategic business plans, managed employee relations and communication programs, established comprehensive training for employees who seek to enhance their professional development.

Designed and managed a Performance Management program which included planning, enhancement, evaluation, and merit modules.

Administered employee benefit programs, implemented an employee assistance program, and supported and maintained EEO/Affirmative Action Plan.

Employment History

Manager - Inventory - Prudential/Brookfield Relocation 3/2010 to Present

Executive Sales Associate RE/MAX, Scottsdale, Az. 1/2000 to 3/2010

Vice President, Shea Realty & Management Company, Scottsdale, AZ 9/1994 to 11/1999

Administration Operations Manager, Sony Corporation, Boulder, CO 11/1984 to 6/1994

Academic Credentials

Bachelor of Science in Business Management/Development

Executive Management Training Program, Sony Corporation Institute

PHR, Human Resources Institute

Arizona Real Estate License, ABR,GRI,CDPE(Certified Distressed Property Expert)

Certified Relocation Professional, CRP

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