Jodi Greenberg
Email: ********@**************.***
Address:
City: Marlton
State: NJ
Zip: 08053
Country: USA
Phone: 609-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly enthusiastic customer service professional with 19 years experience.
Educational Background:
High School Dipolma from Hightstown High School, Hightstown NJ 1/2001 to 6/1983 (English, Business, Mathematics)
Job History / Details:
Career Overview
Highly enthusiastic customer service professional with 19 years experience.
Core Strengths
Telecommunication skills
Conflict resolution
Excellent communication skills
Problem solver
Energetic work attitude
Active listening skills
Adaptability
Courteous demeanor
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Work Experience
January 1993 to Current
Conair Corporation East Windsor, New Jersey
Customer Service/Retail Returns Analyst
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Guaranteed positive customer experiences and resolved all customer complaints. Developed reputation as an efficient service provider with high levels of accuracy Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
http:// www.conair.com
Educational Background
1983 Hightstown High School Hightstown, New Jersery
High School Diploma