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Manager Customer Service

Location:
Cumberland, RI
Posted:
October 22, 2012

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Resume:

Joshua K. Lemois

Email: ********@*************.***

Address:

City: Cumberland

State: RI

Zip: 02864

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable Warehouse Worker with extensive experience operating reach truck, slip truck, order picker and electric pallet jack. Valid RI drivers license and clean driving record. Hard-working Warehouse Worker with 7 years experience in a warehouse pick/pack fulfillment and distribution environment. Reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible. Experienced supervisor/leader; professional with strong leadership and relationship-building skills.

Educational Background:

High School Dipolma from Cumberland High School, Cumberland RI 1/2001 to 6/2000 (General)

Job History / Details:

Professional Profile

Reliable Warehouse Worker with extensive experience operating reach truck, slip truck, order picker and electric pallet jack. Valid RI drivers license and clean driving record.

Hard-working Warehouse Worker with 7 years experience in a warehouse pick/pack fulfillment and distribution environment.

Reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible.

Experienced supervisor/leader; professional with strong leadership and relationship-building skills.

Qualifications

Lifting cargo

Forklift operation

Lifting 60 lbs

Able to unload shipments

Able to work independently

Able to work in stressful environments

Quick learner

Computer proficient

Microsoft Office

Team leadership

Comfortable with repetitive motions

Excellent physical health

Hard working and self motivated

Knowledge of safe warehouse practices

Multi-tasker

Computer literate

Creative problem solving

Customer service

Customer satisfaction

Strong verbal communication

Relevant Experience

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.

Loaded trailer by furniture dolly and hand truck for daily store-to-store transfers.

Used item numbers to properly pick furniture for deliveries.

Loaded and unloaded furniture from contracted company delivery vehicles.

Utilized fork-lift and order picker to retrieve furniture for next day deliveries.

Sorted cargo before loading and unloading.

Arranged furniture picked in the appropriate aisles by stop number.

Arranged furniture on transfer trailer by store location

Arranged furniture unloaded from delivery trucks by store location and sales floor and clearance floor.

Documentation

Updated electronic training records for airmen to keep airmen informed on policies, procedures, training, and requirements.

Supervision

Supervised three teams of three airmen each over the past seven years as a fire team leader in the Armed Forces.

Supervised eight personnel over five years as a shift supervisor and assistant manager/night manager for Cardi's Furniture in Attleboro, Massachusetts.

Experience

March 2006 to Current

143rd Security Forces Squadron, 143rd Airlift Wing North Kingstown, Rhode Island

Fire Team Leader

Provided on-the-job training.

Trained new airmen to the squadron in law enforcement duties and responsibilities.

Initiated and monitored airmen and their reactions during exercises to test job knowledge.

Integrated Republic of Korea soldiers with security forces airmen during deployment to Afghanistan.

Trained incoming security forces members in law enforcement and base/perimeter security operations during two temporary duty assignments and three deployments

July 2012 to Current

Carousel Industries Exeter, RI

Material Handler

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.

Staged final products for shipment.

Attached identifying tags to containers.

Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers and other equipment.

Read work orders or received oral instructions to determine work assignments and material and equipment needs.

Sorted cargo before loading and unloading.

Used item numbers to properly stock warehouse.

Used propane forklift to load trailer at warehouse.

November 2003 to October 2010

Cardi's Furniture Superstores Attleboro, Massachusetts

Shift Supervisor, Assistant Manager/Night Manager

Hours/week: 40

Hourly wage: $14.00

Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, trailers and other equipment.

Utilized order picker/fork-lift to gather furniture for assembly and delivery.

Utilized furniture dolly and hand trucks for furniture pick-up in store.

Utilized furniture dolly and hand trucks for stock transfer to main warehouse for delivery/pick-up.

Military Experience

to Current

United States Air Force, North Kingstown, Rhode Island

Security Forces member (Fire Team Leader/Flight Chief/Dispatcher/Armorer)

References

Kevin Paton

Operations Superintendent

143 Security Forces Squadron, 143 Airlift Wing

Office: 401-***-****

Email:

Susan Dupre

Legal Assistant

CVS Caremark, Woonsocket, RI

Cell: 401-***-****

Brian Dupre

Electrician

Cell: 401-***-****

Kenny Vincenzi

Contractor (tile)

Cell: 401-***-****



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