Sales Manager

KELLY BROWNE

Email: ********@*****-*******.***

Address:

City: Virginia Beach

State: VA

Zip: 23453

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To obtain an administrative or management position where the perfect blend of years and experience and much enhanced skills can help in maximizing the profit of the company.

Educational Background:

High School Dipolma from Cooley HIgh, Detroit MI 1/2001 to 6/1989 (basic)

Job History / Details:

Career Focus

Objective: To obtain an administrative or management position where the perfect blend of years and experience and much enhanced skills can help in maximizing the profit of the company.

Core Qualifications

Strong interpersonal skills

Dependable

Detail-oriented

Team player

Excels in team leadership

Organized

Reliable

Excellent communication skills

Cheerful demeanor

People-oriented

Approachable

Energetic

Experience

November 2010 to 10/21/2012 12:00:00 AM

Bank of America Virginia Beach, Virginia

Teller

Maintained friendly and professional customer interactions.

Processed sales referrals and promoted bank services and products.

Trained employees on cash drawer operation.

Processed monthly Vault and ATM audits with a zero error rate.

Collected member loan payments. Executed customer transactions, including deposits, withdrawals, money orders and checks.

Maintained confidentiality of bank records and client information.

January 1999 to October 2008

Checkered Flag Toyota Virginia Beach, Virginia

Customer Relations Manager

As Customer relationship manager I directly address any and all client issues by interacting with customers via phone, fax, email, the Internet, or in person. I assess the situation and determine an appropriate course of action. I work with employees and provided guidance during difficult situations in order to achieve the best possible resolution for the company and the customer. In addition to dealing directly with customers, I was also responsible for ensuring all company protocol is followed. Also my skills include: staffing experience, coaching skills/experience, communication skills, computer skills, and multi-tasking ability. Developed spreadsheets and reports for the daily tracking of sales for the entire sales department; reconciling each against reports developed by accounting. Also responsible for determining and resolving all discrepancies along with organized special events for the dealership.

February 1998 to January 1999

Newport News Outlet Norfolk, VA

Co-Manager

Ensures store personnel is providing exceptional customer service.

Performs sales work, takes inventories, reconciles cash with sales receipts, keeps operating records, and/or prepares daily record of transactions.

To make sure all store policies, procedures, and controls are followed, as well as planning, organizing and delegating work among staff.

Have very strong interpersonal skills and the ability to deal with problems as they arise.

Daily operations included cash deposits and inventory control.

Hired and trained sales staff.

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