Customer Service High School

Debra Macias

Email: ********@**************.***

Address:

City: Monrovia

State: CA

Zip: 91016

Country: USA

Phone: 626-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Customer Service professional with strong leadership and relationship-building skills. Service -oriented hard working dependable 10 years of excellent customer service

Educational Background:

High School Dipolma from Eagle Rock High, Eagle Rock CA 1/2001 to 6/1985 (Business)

Job History / Details:

Professional Profile

Experienced Customer Service professional with strong leadership and relationship-building skills. Service oriented hard working dependable 10 years of excellent customer service builds exceptional member loyalty and engagement by providing competitive products & services.

Qualifications

Strong verbal communication

Conflict resolution

Computer proficient

Relevant Experience

Computer Proficiency

WINDOWS 7 MICROSOFT EXCEL

ORACLE

SYMITAR

Experience

March 2006 to August 2012

Wescom Credit Union Pasadena, CA

Member Service Representative

Assisting members on existing accounts Collection Loans Credit Cards transfers and deposits. High Volume Telephone calles and order taking offer comprehensive financial services with unparalleled friendly, personalized service to all members.

August 1999 to March 2006

Danone Waters Of North America Pasadena, CA

Customer Service Representative

Customer Service Associate evaluate customers bottled water needs and recommended products and service based on customer requirements. Promoted to Save Department probed customers to determine root cause for cancellation by over coming objectives

July 1999 to February 2002

Robinson May Arcadia, CA

Sales Cashier

Provide customer with consumer goods. Assist them by a strong knowledge of the product we carry. Prompt and Friendly Service in completing the sale

March 1996 to December 1996

La unified School District Los Angeles, CA

Ticket Clerk

Excellent Knowledge Of products and inventory, Ticket Clerk, Food Preparation, Cashier

Education

1985 Eagle Rock High Eagle Rock, CA

High School Diploma Business

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