Misty Shorter

Email: abo1x2@r.postjobfree.com

Address:

City: Weatherford

State: TX

Zip: 76086

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Also experienced in customer service and marketing.

Educational Background:

High School Dipolma from Tarrant County College, Fort Worth TX 1/2001 to 5/2006 (History)

High School Dipolma from Castleberry High School, Fort Worth TX 1/2001 to 10/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Also experienced in customer service and marketing.

Skill Highlights

Administrative support

Problem resolution

Knowledegable in [administrative function]

Project planning

Exceptional telephone etiquette

Customer-focused

Meeting minutes

Microsoft Outlook, Word and Excel

Computer literate

Consistent work history

Payroll administrator

Strong knowledge of Quickbooks

PowerPoint knowledge

Cold Calling

Marketing/Chamber functions

Deep knowledge of Parker County region

Exceptional interpersonal skills

Cheerful and energetic

Clear and articulate phone manner

People-oriented

Dependable

Customer service skills

Networking enthusiast

Core Accomplishments

Customer Service:

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Marketing

Promoted companies with chamber of commerce

Enjoy promotional events

Professional Experience

February 2012 to August 2012

Custom Security Integrated Weatherford, TX

Marketing Manager

Promoted company through chamber of commerce functions and other marketing in the community. Answered phones and did light clerical work with customer service and billing. Used Quickbooks, Microsoft word and excel.

January 2006 to February 2012

Lightfoot Mechanical, Inc. Weatherford, TX

Home Depot Coordinator

Started as a lead generator in the Home Depot Stores and worked up to Home Depot Coordinator. Majority of job was customer service and having a working relationship with the Home Depot Management. Involved using the corporate computer system to run customers information and billing along with Microsoft Excel. Also did marketing with the local chamber of commerce and with other local events

January 2004 to May 2005

Race Trac Petroleum Husdon Oaks, TX

Cashier

Executed cash transactions quickly and accurately.

Refilled and rotated items on shelves to maintain well-stocked inventory.

Greeted all customers.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Unloaded trailers, received merchandise, verified orders and broke down produce loads.

Education

2006 Tarrant County College Fort Worth, TX

Associate of Arts History

3.8 GPA

Continuing education in History

1999 Castleberry High School Fort Worth, TX

High School Diploma

Top 15 percentage of class

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