Kevin McCartin
Email: *********@********.***
Address: **** *. ******
City: Chicago
State: IL
Zip: 60631
Country: USA
Phone: 630-***-****
Skill Level: Experienced
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KEVIN McCARTIN
*********@********.*** 6145 N. Nassau * Chicago, Illinois 60631 * 630-***-****
Multi-faceted, proactive self-starter with intrinsic ability to take on challenges above and beyond
expectations while adhering to exceptional performance standards and impeccable quality measures.
Effectively establish, build, and maintain productive business relationships. Wide range of resultsdriven,
goal-oriented sales management techniques and quality-minded fundamentals valuable in
effective, streamlined business practices applicable to account management.
SUMMARY: * Account Management Proficient clientele interaction providing in-depth insight
in achieving maximum potential in goal accomplishment. Unique motivational,
inspirational, and influential approach to customer service fundamentals
providing effective sales presentation and delivery.
* Communication Implement continuous process improvement and groundfloor
initiatives to provide consistent productivity and timely project completion.
Utilize efficient organizational abilities, effective communication skills, and
account management expertise to provide clients with maximum results,
impeccable quality, and proficient performance measures.
PROFESSIONAL PEOPLE'S GAS, Chicago, Illinois 2009 to Present
EXPERIENCE: Project Manager
* Coordinate outside underground contractor work of gas mains and services to
ensure proper installation in accordance with company and industry standards.
* Utilize interpersonal skills and communication methods to build constructive
relationships with customers, business units, service organizations, and stakeholders
to meet shared goals and objectives.
BLUE CROSS AND BLUE SHIELD
OF ILINOIS, Chicago, Illinois 2007 to 2008
Small Group Account Representative
* Licensed professional in Life and Health Insurance; ensured exemplary customer
service by providing meticulous account management and goal retention within
98% to expectation.
* Established and maintained professional rapport with general agents, groups,
and brokers to produce maximum proficiency with optimal results; prepared and
presented proposals and objectives pertaining to products and services.
* Assessed, aligned, and facilitated policy changes for accurate processing.
* Provided meticulous analysis and documentation of contract renewals to ensure
detailed accuracy and effective presentation.
HUMANA ONE, Westchester, Illinois 2005 to 2007
Customer Delivery Sales Manager
* Instrumental in staffing personnel in new regional sales center; managed 50 sales
associates and licensed agents to meet team and company goals.
* Established, developed, and implemented new directives, objectives, and
initiatives to increase productivity and efficiency; secured the President Award
in 2007 for superior sales accomplishments.
PEOPLE'S ENERGY, Chicago, Illinois 1996 to 2005
New Construction Representative
* Effectively met and exceeded sales goals, reaching Top Performer status for five
consecutive years (2000 to 2004).
* Managed new and rehab construction projects; maintained accounts for industrial,
commercial, large residential, business-to-business, and OEM customers.
* Influential in developing marketing program for heater leasing, increasing
number of units leased by 35%; grew sales revenue past 14% goal to 20% in volume.
EDUCATION: DePaul University, Chicago, Illinois Conferred in 1992
Bachelor of Science in Management