Customer Service High School

AMY L. JONES

*** * **** ***** ****

PO Box ***

Pine Grove Mills, PA 16868

Phone: 814-***-****

Email: ***********@*****.***

Website: www.amyleejones.com

EDUCATION

South Hills School of Business & Technology, State College, PA

Associate in Specialized Technology Degree

Information Technology GPA 3.998/20109/2012

State College Area High School, State College, PA

Diploma

6/2005

TECHNICAL SKILLS

. Basic knowledge of Windows and Linux

. Languages Learned: HTML, CSS, MySQL, C#, JavaScript, jQuery, Python, PHP, Java,

ColdFusion

. Software Skills: Microsoft (2007 & 2010) Word, PowerPoint, Excel, and Access; Adobe

Dreamweaver, Photoshop, and Flash

ABILITIES

. Excellent communication skills

. Thorough, detail oriented

. Organized

. ResourcefulEXPERIENCE

Financial Information Systems

Penn State University, University Park, PA

Programming Intern

. Website remediation to meet accessibility standards

. Collaborated with a team on site revisions

. Designed, coded, tested, and debugged site revisions

. Revised sites in Dreamweaver using HTML, CSS, and ColdFusion

. Tested revisions against HTML, CSS, and color contrast validators

6/2012PresentDenny's, State College, PA

Server

. Wait tables

. Clean/stock server/hostess areas

10/20106/2012

Weis Market, State College, PA

Lead Bookkeeper

.

Cashier/customer service desk

. Monitored the front-end

. Maintained office cash and related records

. Provided Western Union compliance

3/200610/2010Dairy Queen, State College, PA

Drive-Thru Associate2/200810/2008 &

5/20108/2010

Tuesday Morning, State College, PA

Associate11/200611/2007Balfurd Cleaners, State College, PA

Customer Service Representative6/20033/2006

References available upon request.

Resume PDF

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