Customer Service Manager

AMY PIETZ

Email: ********@**************.***

Address:

City: HUNTLEY

State: IL

Zip: 60142

Country: USA

Phone: 224-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store Manager with 7 years in retail sales and management. Passionate leader who develops highly motivated teams through mentoring and superior communication.

Educational Background:

High School Dipolma from Loveland Hurst, Loveland OH 1/2001 to 5/1992 (all)

Job History / Details:

Career Overview

Store Manager with 7 years in retail sales and management. Passionate leader who develops highly motivated teams through mentoring and superior communication.

Core Strengths

Exceptional customer service

POS systems

Opening and closing procedures

Shipment processing

Inventory management

Fashion knowledge

Retail merchandising expertise

Loss prevention comprehension

Accomplishments

Design

Responsible for creative design for prominent floor-set

Work Experience

September 2011 to Current

Lane Bryant Huntley, Il

Store Manager

-Developed positive customer relationships through friendly greetings and excellent service.

-Replenished floor stock and processed shipments to ensure product availability for customers.

-Trained and served as a peer coach for new sales associates.

-Administered all point of sale opening and closing procedures.

-Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

October 2008 to February 2010

Carson Pirie Scott W. Dundee, Il

Customer Service

Answered questions regarding the store and its merchandise.

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Administered all point of sale opening and closing procedures.

May 2006 to October 2008

Vanity W. Dundee, IL

Asst. Manager

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Administered all point of sale opening and closing procedures.

Trained and served as a peer coach for new sales associates.

Replenished floor stock and processed shipments to ensure product availability for customers.

Educational Background

1992 Loveland Hurst Loveland, OH

High School Diploma all

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