Customer Service High School

Tayler Gonzales

Email: ********@***********.***

Address:

City: Glendora

State: CA

Zip: 91740

Country: USA

Phone: 626-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking Crew Member focused on producing quality food and providing excellent customer service. Looking for new oppertunities to expanded my qualities in sales, Customer service and Expiriance.Friendly and enthusiastic crew member who consistently meets customer service satisfaction goals.

Educational Background:

High School Dipolma from Mt. San Antonio, Walnut Creek CA 1/2001 to 1/2012 (Psychology)

High School Dipolma from South Hills High School, Walnut Creek CA 1/2001 to 10/2012

Job History / Details:

Summary

Hardworking Crew Member focused on producing quality food and providing excellent customer service. Looking for new oppertunities to expanded my qualities in sales, Customer service and Expiriance.Friendly and enthusiastic crew member who consistently meets customer service satisfaction goals.

Highlights

Cash handling and management

Cash register expertise

Highly customer service-oriented

Goal-oriented

Critical thinker

Strong work ethic

Food and beverage handling

Able to Mutitask

Accomplishments

Some of my accomplishments working at Mc Donalds were responsible for daily set up of five stations. Maintained daily cleanliness of the store.Won "Employee of the Month" award. Recognized by peers and management for going above and beyond normal job functions.

Efficiently served more than 30 satisfied customers during an average shift at the drive up window.

In School I accomplished learning many things like Presenting

Demonstrated strong communication skills through Public Speaking and Presentations.

Researched and developed Project charts which resulted in Leader and demonstrator of the class.

Experience

January 2011 to October 2012

Mc Donalds Glendora, CA

Crew Member

Gained essential knowledge of customer service.Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Promptly and empathetically handled guest concerns and complaints.

Took necessary steps to meet customer needs and effectively resolve food or service issues.Demonstrated integrity and honesty while interacting with guests, team members and managers.Recorded customer orders and repeated them back in a clear, understandable manner. Operated the drive-through window and sales register quickly and efficiently. Correctly received orders, processed payments and responded appropriately to guest concerns.

Education

2016 Mt. San Antonio Walnut, CA

Associate of Arts Psychology

Studying in the field of Psychology working on my AA and moving to be a transfer working towards my Doctorate degree.

2012 South Hills High School West Covina, CA

High School Diploma

Attended all four years at South Hills Received my High School Diploma.

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