Customer Service Sales

Location:

Richmond, VA

Posted:

October 15, 2012

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cassandrakwilson

October **, *011 . 5:29 pm

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Cassandra (Sandy) K. Wilson

Resume / CV

CASSANDRA (SANDY) KAYE WILSON

Richmond, VA 23236

804-***-****

*********@*******.***

OBJECTIVE: Instructor / Adjunct Professor / On-Line Trainer / Educator & Trainer

EXPERIENCE SUMMARY:

16+ years, Training and management experience in educational development, instructional

program planning, e-learning, and directing a diversified staff

14 years, Train-the-Trainer (teacher) in best practices of education K-12 (NC/VA)

14 years, Trainer: Presentations, Workshops, and Staff Development in K-12 for STEM,

Language Arts, and Social Studies

8 years, Recruiting, Interviewing, and Training new staff

3 years, Retail Assistant Manager

3 years, Math Teacher, Virginia State Certification

2 years, Curriculum Facilitator (Guilford County, NC, Assistant Principal)

2 years, Curriculum Development (K-5), STEM, Social Studies, and Language Arts

1+ year, Distance Instructor, High School

EXPERIENCE PORTFOLIO:

10/10Present, Distance Learning InstructorChesterfield County Public School System, Chesterfield, VA

Develop and enhance curriculum modules and units for public school US History (grades 9-

12) using best-practices of design principles of ADDIE (Analyze, Design, Develop,

Instruct, and Evaluation) using Articulate and Captivate software

Develop, plan, and implement multi-level lessons for at-risk/gifted learners at different

levels via individualized curriculum

Plan and deliver NC/VA state curriculum to 50 students in an online environment using

Blackboard as an interface in a daily class

Establish/maintain cooperative working relationship with students, parents, schools, and

colleagues; online meetings with students to ensure achieving success, to tutor, or to

review material before exams; web meetings using Elluminate software

Guide student achievements using online software (SaaS); instruct students in modern

business practices of digital age, transfer skills to real world, web meetings, using e-

mail, and presentations (collecting/presenting data via Excel or PowerPoint)

08/10-06/11, VolunteerRichmond Waldorf School, Richmond, Virginia

Instructed students in mathematics (Kathy Richardson Methodology) via multiple learning

methods to mathematics class of fifth graders

10/09present, Mathematic CoachBellwood Elementary School, Chesterfield County, VA

Led 24 teachers in best educational/instructional practices for hands-on curriculum in

mathematics (Kathy Richardson Methodology); directed teacher progress in performance

management and provided feedback to teachers enabling a 25% overall raise in test scores

for approximately 500 students

Developed, planned, and directed multi-level mathematics lessons to enhance student

learning by integrating best practices in mathematics and technology, resulting in 35%

raise in test scores and motivating students and parents.

Planned, coordinated, and instructed multi-level academic lessons for students

integrating technology to enhance student growth and achievement

Coordinated and presented monthly meetings to staff (60), weekly teachers meetings (24),

presented updated policy, procedures, and curriculum to administration and staff;

researched instructional materials and resources; recommended/developed support materials

to enhance learning and achievement.

Presenter at the Virginia Council of Teachers of Mathematics Conference on Flexing Your

Number Skills, incorporating movement into mathematics for higher student retention rate,

based on proven Action Based Learning Research using Storyboarding and PowerPoint for live

presentations

Managed 24 staff (Teachers K-5); wrote professional plans and generating standard and

customized reports for completion of goals; managed staff performance

Analyzed and evaluated the impact of objectives, operations, and resources on the

viability of implementing new projects using student test scores and performance data of

teachers professional development plans (data driven) to plan training

07/0606/09, Administrator in Training/TeacherOak Grove Elementary School, Wake County, VA

Instructed students and homebound students in Language Arts and Mathematics using

Blackboard (CMS - courseware management software); providing instruction through

individual learning styles and individual tutoring opportunities for students

Directed instructor feedback and evaluation while training in best educational practices;

provided structure and motivation for individual professional growth.

07/0606/09, Administrative Student in Training/TeacherUniversity of North Carolina, Chapel Hill, NC

Teacher while training via an internship with the University of North Carolina at Chapel

Hill; 12 hours earned towards an administrative license and doctoral degree

Direct daily operations in classroom, planning, managing learning, preparing materials,

presenting curriculum to varied academic level of 24 students

Create planning and instructional timeline to cover curriculum established by state and

county; create, implement, and analyze student records for weekly progress

Incorporate technology into integrated lessons for instructional means, including Intel

to Teach for the Future, Blackboard, Excel, Microsoft Word, and PowerPoint

Implemented employee incentive program Professional Learning Communities (PLC) for

interdepartmental cooperation/employees role in organizational success

01/03 06/06, Curriculum FacilitatorGuilford Elementary School, Guilford County, VA

Assisted principal in managing school of 420 students/20 teachers; purchase books,

materials, and supplies; negotiate free materials through education resources

Recruited, interviewed, and trained staff; coached instructors in best educational and

instructional practices; presented Multicultural Diversity development training

Liaison for Guilford Elementary/Guilford County curriculum facilitator meetings

Coordinated staff development for three schools in Guilford County (300 teachers and

teacher assistants) for a workshop entitled, A Framework for Understanding Poverty, by

Ruby Payne

07/9512/02, InstructorBrooks Global Magnet School, Guilford County, VA

Teacher of the Year, 1998-1999

Provided individual and group instruction various student grade levels; provide structure

and motivation for individual student growth; plan and develop activities, assignments and

projects; preform student assessments

Facilitated the Technology, Communications Skills, and Leadership Committees, and briefed

the Principal on committees potential of improving school

Facilitated a team of 10 teachers on a bi-weekly basis to resolve student concerns

Speaker at the North Carolina Teacher s Technology Conference

07/94 12/94, VolunteerGeneral Greene School of Science & Technology, Greensboro, NC

Assist Science Specialist while attending graduate school full-time

Prepare instructional materials, instruct students (K-5); coordinate science field trips

and special science events, e.g., Animal Fair and Astronomy Night

07/92 07/94,

Assistant ManagerThe Banker s Note, Greensboro, NC

Assisted in recruiting, hiring, and training a diverse, customer service oriented sales

team skilled on proprietary computer register system; balance daily sales receipts and

monies; achieve store sales goals; manage payroll

Execute company merchandise directives including floor-sets, window directives and POS

(Point of Sale) updates; maintain clean and orderly store; Train, coach, and develop sales

associates and driving overall sales results; store operations

06/9107/92, Assistant ManagerBrooks, Greensboro, NC

Assisted in recruiting, hiring, and training a diverse, customer service oriented sales

team skilled on computer register system; balance daily sales receipts and monies; achieve

store sales goals; manage payroll

Execute company merchandise directives including floor-sets, window directives and POS

(Point of Sale) updates; maintain clean and orderly store

FORMAL EDUCATION:

1995, Masters of Education, University of North Carolina, Greensboro, NC; GPA: 4.0

1990, Bachelor of Arts, History & Social Sciences, University of North Carolina, Chapel

Hill, NC

1989, Associate of Science Degree, Education, Bluefield College, Bluefield, VA; GPA: 3.5TRAINING / CERTIFICATION:

2011, Technology Standards for Instructional Personnel Training (TSIP), Richmond, VA

2011, Certification, High School History and Social Sciences, NC & VA

08/09 05/10, Hours toward Certificate in Leadership and Administration License, School,

University of North Carolina at Chapel Hill Chapel Hill, NC

2009, Hours towards License, Supervision & Administration, Training Organization,

University of North Carolina at Chapel Hill, Chapel Hill, NC

2006, Blackboard Certification, Training Organization, Wake County Schools, Raleigh, NC

1995, Certification, Teaching License K-6, Masters of Education, NC

EDUCATION COURSES DEVELOPED FOR INSTRUCTION:

2010 2011, Online modules for Virginia & United States History, Chesterfield County

Public High Schools, Richmond, VA

2010, Presenter, Virginia Council of Teachers of Mathematics Conference, James Madison

University; Flexing Your Number Skills, Harrisonburg, VA

2007, Staff Development Training, Multicultural Diversity, Wake County Schools,

Raleigh, NC

2003, Presenter, A Framework for Understanding Poverty, based on work by Ruby Payne,

Guilford County Schools, Greensboro, NC

1997, Speaker, North Carolina State Teacher s Technology Conference, Integrating

Technology into Best Practices in Language Arts, Greensboro, NC

TECHNICAL SKILLS / COMPUTER:

ADDIE-VA & United States History Class for CCPS Online modules

Angel Course Management Integration, by Grand Canyon University

Apple/Macintosh

Articulate-e-Learning

Blackboard 9.1

Captivate-screen capture program for training practitioners

Elluminate meeting software

Internet Research Open Web queries

Microsoft Office: Word, Excel, PowerPoint, Outlook

CONFERENCES / ORGANIZATIONS / MEMBERSHIP:

2010, Presenter, Virginia Council of Teachers for Mathematics, James Madison University,VA

19992000, Communications Skills Chair, Brooks Global School, Greensboro, NC

19981999, Leadership Chair, Brooks Global School, Greensboro, NC

19981999, Teacher of the Year, Brooks Global School, Greensboro, NC

19971998, Technology Chair, Brooks Global School, Greensboro, NC

1997, Speaker, North Carolina Teachers Technology Conference, Greensboro, NC

VOLUNTEER / COMMUNITY:

20112012, Member of USA Triathlon

2010 2011, Volunteer, Richmond Waldorf School, Richmond, VA.

19941994, Volunteer, General Greene Elementary School, Greensboro, N.C.

19871989, Choir, Bluefield College, Bluefield, VA

19871988, Cheerleading Captain, Bluefield College, Bluefield, VA.

19871989, Drama Club, Bluefield College, Bluefield, VA

1 year, Volunteer, North Carolina Science Teachers (Assisted President)

KEY SKILLS: Astronomy, Integrate, Multicultural, Analyze, CMS, grades, K-5, PLC, SaaS,

Teacher, academic, ADDIE, Adjunct, administration, Articulate, assess, at-risk/gifted,

Blackboard, Captivate, CCPS, class, coach, college, computer, conference, Council,

curriculum, data, design, develop, digital, distance education, distance learning, e-

learning, education, instruct, Elluminate, evaluate, exams, Excel, facilitate, feedback,

History, homebound, instruct, Intel, internship, K-12, Language, Leadership, lessons,

Liaison, license, Masters, material, Math, Microsoft, Module, Multicultural, Objectives,

online, operations, performance, policy, portfolio, PowerPoint, Present, principal,

procedures, professor, researched, school, Science, scores, speaker, specialist, staff,

STEM, storyboarding, student, supervision, teach, team, technology, test, Train-the-

Trainer, TSIP, tutor, Workshop

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