Customer Service Management

Notebook My Thoughts

Portfolio My Designs

Resume My Experience

About Bio & Contact

Summary

Leader with fifteen years of experience leveraging the web to improve how people and

organizations interact. Experience ranging from large scale redesigns to full-stack

application development. Innovative, inspiring, and self-motivated.

Experience

Purdue University, Engineering Computer Network

Web Services CoordinatorJanuary 2008 - Present

Led a team of students and staff on development projects including graduate office

database, staff performance review system, and departmental websites.

Organized departmental web staff to align and coordinate goals.

Co-Chaired execution plan committee on web for the College of Engineering Strategic Plan.

Interfaced with departmental clients to define projects which achieve their business

goals by via websites and applications.

Oversaw web support agreements with schools and departments for content management and

application development services.

Web System Developer/ProgrammerFebruary 2002 - January 2008

Developed custom web applications including faculty profile database, committee review

system for faculty hiring (HiringTool), employee time tracking tool, and interview

scheduling system.

Performed server maintenance including upgrading Zope content management system,

configuration of Apache web server, and load balancing with pydirector.

Developed custom content management modules for Zope including news and event system.

Worked directly with members of the Engineering Communications Office (ECO) in planning

and implementing redesign of Purdue's College of Engineering website.

Web TechnicianAugust 2001 - February 2002

Worked with clients to migrate existing websites into the Zope-based content management

system

Geeksoft LLC

Co-Founder

July 1995 - 2012

Design and development of highly dynamic theme based online social communities with

10,000 members (geeksoft.net, gfedwrestling.com, claimyourday.com).

Development of custom applications including AJAX chat client, user account and

authentication systems, custom message board/forum system, custom content management

system, and custom online entertainment applications.

Oversaw online targeted site and keyword search marketing campaign with a over of 4.5

million advertising impressions

Selected Personal Projects

CommitteeSpot

Design and development of team-based decision platform (committeespot.com)

User Experience Design

jQuery, Pyramid (python framework), MySQL

Mario Marathon

Launched an annual online charity fundraiser for children's hospitals.

Donations as of 2012 exceeded $350,000.

Leveraged social media to engage a world wide community.

Built online donation and interaction systems.

Speaking

Creating a Powerful Web Presence: Why Our Web Site Sucks

Big Ten Engineering IT Conference - Nov. 2009

Promoting an Event with Viral Marketing

Purdue Communications - Problems In Advertising - Nov. 2010

Introduction to Content Strategy

BoilerWeb Purdue University - Apr. 2011

Awards

2005 Professional Staff Customer Service Award - College of Engineering, Purdue

University

2011 Best Presentation - Introduction to Content Strategy - BoilerWeb Conference

Qualifications

Skills and Abilities

Web Application Design, Website Design, Database Design, Project Management, Website

Usability, Web Accessibility (ADA/508 Compliance), Search Engine Optimization (SEO), User

Experience Design, Information Architecture, Content Strategy, Customer Service, Basic

Leadership Principles, Team Dynamics, User Training, Leading Change, Cross-Browser

Compatibility Issues

Technologies

HTML/XHTML, Cascading Style Sheets (CSS), JavaScript, Python, Django, Pyramid, Zope, XML,

AJAX, Oracle, MySQL, PostgreSQL, Structured Query Language (SQL), Cookies, Apache, NodeJS,

SSL, Web Services (XMLRPC, REST), JSON, RSS, LDAP, Windows, Unix/Linux, MacOS

Applications

Adobe Photoshop, Microsoft Office (Word, Excel, Access, PowerPoint), Internet Explorer,

Firefox, Chrome, Safari, Cognos Business Intelligence, VIM, FTP, SSH, Various Unix/Linux

Shells

Education

Purdue University

B.S. - Organizational Leadership / Minor in Computer Science

Krannert School of Management - Technical Management Institute

October 2010

Leadership

Finance

Program and Project Management

Lean Six Sigma

Nielsen Norman User Experience

October 2006

Information Architecture

Introduction to User Testing

An Event Apart

October 2009

Content Strategy

Concept Maps

CSS/Javascript

References

References are available upon ************.********@*****.***

It's really hard to design products by focus groups. A lot of times, people don't know

what they want until you show it to them.

Steve Jobs

Contact this candidate