payroll
Resume:
Phyllis' InformationLocation: LAKELAND, FLTitle: Human ResourcesExperience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2011-01-29 Helpful Links
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Phyllis Edwards Lakeland, FL
*.*********@*******.***
BACKGROUND SUMMARY
Over 25 years experience in Customer Service, in person and via phone. Performed duties related to payroll, light accounts payable and receivable and any office setting duties required. I am familiar with State and Federal forms for the use of auditing. Strong communication and administrative skills. Proficient with:
Microsoft Windows ’98, 2000, XP and Vista, Word, Excel, Lotus Notes, Quickbooks, Internet
WORK EXPERIENCE
Summit Consulting/Liberty Mutual, Lakeland, FL 2005-2008
As an In-House Auditor, I arranged interviews with the Insured and or agent, to be conducted in person or by phone, and obtained analyzed and verified information from the insured or their agent, for the purposes of auditing their payroll. I discussed and negotiated areas of dispute with the agents or Insured to reach agreement on premium audit procedures and findings to ensure collection of adjusted premiums and retention on good commercial lines of business.
While in this position, I completed a Customer Service Talk course and a record keeping course to learn the laws related to records retention.
Rita Staffing 2003-2005
Administrative Assistant with various companies
Affiliated Computer Services (ACS) Lakeland, FL 2000-2003
Administrative Assistant – While in this position I was promoted from Receptionist to H.R. Director Assistant
EDUCATION
Graduated high school in general education courses
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