secretarial position
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Tracey Dickey
Rochester, NY 14612
************@**********.***
Objective Seeking a data entry/secretarial position in a new or established company.
Diversified experience and abilities that are easily transferable.
Summary of Self-motivated, detail oriented billing supervisor with a proven track record of
Qualifications managing a department for a leading servicing company.
Background includes training, team leadership, and development.
Excellent organizational, time-management, and interpersonal skills; interact
effectively with customers, associates, and decision makers at all levels.
Hands-on leadership style; meet goals, work well under pressure while
providing high-level customer service to a demanding clientele.
Experience 11/2008 – 12/2009 AP Professionals Rochester NY
Data Entry
Data Entry
Filing
8/2007 – 6/2008 Quantumfacs Rochester NY
Data Entry
Answered phones, transferred calls to supporting executives
Data Entry
Invoicing
Faxing
11/2006 – 8/2007 Flower City Tissue Mills Rochester NY
Data Entry
Answered phones, transferred calls to supporting executives
Data Entry
Invoicing
Filing
Prepared sample requests to be sent to customers
Performed Post Office Duties
2/2006 – 10/2006 Adecco Rochester NY
Data Entry
§ Answered phones, transferred calls to supporting executives
§ Filing
§ Data Entry
§ Verified outgoing and received products
§ Electronically transferred files
9/2005 – 12/2005 Express Personnel Services of Rochester NY
Payroll Clerk
§ Calculated and ensured proper payroll information was correct
§ Market new customer and in- house ideas
5/12/1992 – 6/29/2005 Quantumfacs, Inc. Rochester NY
Billing Supervisor
§ Perform billing for customers
§ Processed incoming mail and distribute to appropriate departments
§ Train new employees
§ Perform on site property and delinquent interview inspections for banks
§ Process outgoing mail
§ Designed database
§ Receptionist duties and Collection calls
§ Supervised out of state accounts
Education East High School East Main St., Rochester NY
High School Diploma
Skills and Data entry, typing, filing, e-mail, faxing, scanning, phones, collection calls, billing,
Abilities training, and payroll
References Available upon request
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