Clerical

Vanessa's InformationLocation: Long Beach, CAExperience: 6-9 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-08-19 Helpful Links

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VANESSA DIAZ BARBARINI

BALDWI PARK, 91706

************@*****.***

Objective

Summary/Skills To advance and build upon my knowledge in the service field and related businesses. I am always prepared to learn new ideas. I am currently searching for a career that suits my highest interests. I feel I have a very outgoing personality and I am people oriented.

More than eight years experience in Clerical, Customer Service and Retail Sales including staff supervision, bookkeeping and data entry. Fluent in reading, writing and speaking Spanish.

Work experience

02/09-06/10 AL Financial Services

Marketing Rep

Maintain existing customers and develops new customer relationships via meetings, telephone calls, fliers and emails as well as through phone support of franchisees.

Makes accurate, rapid cost calculations, and provides customers with quotations as needed.

Conducts field visits to franchise businesses to build relationships and increase sales

Gathers information on new prospects to gain a clear understanding of their needs prior to initiating sales calls

Reviews own sales performance, aiming to meet or exceed targets; to include preparing weekly sales report for supervisor's review.

Mail Collection letters, Skip-trace debtors, follow up on payment plans, Handle bank returned checks, Attend Small Claims hearings, Evaluate delinquent accounts to determine the best course of action, Prepare and assign accounts for collection, Maintain inventory of ALL accounts assigned to the Collection Department (including those previously written-off), Credit check accounts assigned to the Collection Department, Handle phone calls from, salespeople, collection agencies, attorneys, and collection accounts, Run Credit Reports, Document daily transactions, Prepare monthly reports, Responsible for the up-keep of collection files and related correspondence, Back-up all Collection Agents, Perform job responsibilities in accordance with Company Policies/Work Rules & Departmental Policies/Procedures.

5/06-10/08 GC Services Irwindale, C.A.

Collector

Assist defendants with resolving their debt.

Customer Service, clerical, phones and data entry.

3/06-5/06 Zerative El Monte, C.A.

Sales Representative

Customer sales rep. for clients in U.S. and Canada (some travel)

Clerical responsibilities, phones, fax, xerox and filing.

New product suggestions which increased company earnings.

10/05-2/06 Aldo Arcadia, C.A.

Sales Associate

Customer Service Retail Sales, Cash Register

Assisted Store Manager with opening and closing procedures

Merchandising and Inventory

10/05-1/06 ISA Alhambra, C.A.

Data Clerk

Customer Service, Data Entry, General clerical responsibilities

12/03-11/04 Golden Security Bank Alhambra, C.A

Note Teller

Customer Service, Data Entry, General clerical responsibilities

Balanced out customer accounts and accepted payments

Education 2002 Wilson High School Los Angeles, C.A.

References

Christina Corona 626-***-****

Jennifer MacDonald 626-***-****

Nancy Rivera 909-***-****

Yessica Abrego 626-***-****

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