Administrative Assistant

Alejandra's InformationLocation: Beaumont, CATitle: Medical Administrative AssistantWilling to Relocate: NoMember Since: 2012-02-21

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Alejandra Diaz de Estrada

************@*****.***

Skilled, dedicated and Bilingual Administrative Assistant with more than 5 years' experience coordinating, planning and supporting daily operational and administrative functions.

SUMMARY QUALIFICATIONS

Demonstrate capacity to provide comprehensive support for staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks.

Proven track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames.

Adept developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Consistently praised for efficient handling of administrative duties ( e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors' and nursing staff to focus on the health concerns of their patients.

TECHNICAL SKILLS

Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).

Type 65 wpm with 99% accuracy.

10-Key ( Intermediate)

PROFESSIONAL EXPERIENCE

Medical Administrative Assistant - Internship 09/2011 to 10/2011

Dr. Stanley Schwartz, MD Banning, CA

Serve as a key member to interdisciplinary healthcare team for a busy Internal Medicine/Pediatrics

Practice. Assist 5 MDs as well as MAs in ensuring optimal patient care and smooth daily

functioning of office.

Process an average of 500 patients on a weekly basis for a fast pace Internal Medicine/Pediatrics Practice.

Obtain and process patients' medical insurance information quickly and accurately.

Interface directly with a diverse population of patients, responding to various inquiries and concerns. React calmly and effectively in emergency situations, and add the personal, caring

touch that immediately put patients at ease.

Casino Morongo 03/2008 to 06/2010

Clerk/Customer Service Cabazon, CA

Courteously greet customers and efficiently process transactions within busy, fast-pace environment.

Operate cash register and computers to itemize and total customer purchases; collect payments, make

change for cash transactions; and balance drawer at the end of each shift.

Manage cash accuracy, with zero overages/shortages month-over-month.

Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.

Display a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.

Perform under pressure in a fast-pace environment; work effectively under limited supervision and in a cohesive team environment.

Village Marine Tec. 06/2004 to 10/2007

Secretary Gardena, CA

Provide administrative support to the Senior Engineer and Engineering Department. Demonstrate ability to improvise, improve procedures and meet demanding deadlines. Handle multiphase clerical tasks (e.g., data entry, filing, and records management). Coordinate meeting arrangements, maintain database and ensure the delivery of premium service to Engineers. Quickly became a trusted assistant known for can-d0 attitude, flexibility and high-quality work.

Communicate effectively with multiple departments to plan meetings. Establish strong relationships

to gain support and effectively achieve results.

Entrust to manage office in the supervisor's absence. Provide timely, courteous and knowledgeable response to information requests; screen and transfer calls; and prepare official government correspondence.

Collaborate with departmental managers' on weekly posting for master reports to facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution.

Earn excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

EDUCATION

Everest College, San Bernardino, CA October 2011

Medical Administrative Assisting

CA

High School Diploma

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