Criminal Justice

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Keri **************@*****.********: ***-***-27981982 East ParkwayHERNANDO, MS 38632

Education

**** - ****

Hernando High School

**** - ****

Northwest MS Community College

Major: Social Work

Minor: Criminal Justice

Professional Experience

2008 - 2011

Office Manager / Caregiver

Sword's Landscaping

Answered all incoming calls and booked landscaping jobs, created and maintained schedule for employees to follow for jobs, collected rent from tenants each month, assisted tenants if there was a problem with houses and made sure the problem was resolved, payroll, advertised and gained new jobs for business, assisted owner with paying bills and other miscellaneous duties, cleaned business office weekly

2006 - 2008

Receptionist / Payroll Clerk

Desoto County Sheriff's Department

Answered 32 line switchboard and answered any questions caller might have or referred them to the correct administrative department, assisted walk in citizens, performed background checks, responsible for payroll of 435 employees, kept track of employees time and rate of pay to determine how much their paychecks would be each pay period, responsible for keeping up with employees sick and vacation time, entered all data into system, created and maintained spreadsheets to keep up with employees time and time accurals, answered questions employees might have about paychecks or insurance, distributed checks to employees each week

2005 - 2006

Security Aid

MS Department of Employment Security / Unemployment Office

Answered incoming calls from unemployment claimants and screened them to determine their needs, assisted walk in claimants, conducted eligibility reviews to determine client benefits, entered all information needed for the mailing of checks to claimants, processed affidavits for replacement of lost checks, made any necessary corrections to claims that the claimant had input incorrectly into the automated system, determined if or when unemployment checks had been mailed to the claimant, ordered office supplies and maintained adequate inventory

2002 - 2005

Receptionist / Office Clerk

Maddox Foundation / Memphis RiverKings

Answered multi-line switchboard and delivered messages, created filing system and maintained all corporate files, assisted customers at front desk, sold merchandise at games and kept inventory of merchandise, data entry, ordered and maintained office supplies, assisted office manager and bookkeeper with miscellaneous office duties, cleaned offices weekly

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