Customer Service Data Entry

Tiara Sharpe

Email: ********@******.***

Address:

City: Youngstown

State: OH

Zip: 44505

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position with a business where I can prove my hardworking ability

Educational Background:

High School Dipolma from Eti Technical School, Youngstown OH 1/2001 to 9/2003 (Computerized Office Technology)

Job History / Details:

Career Overview

To obtain a position with a business where I can prove my hardworking ability

Core Strengths

MS Word,

PowerPoint/WordPerfect/Access

Data Entry

Office Management Principles and Procedures

10 Key Calculator Copier, Fax Machine

Telephone inquiries

Adaptability

Courteous demeanor

Energetic work attitude

Type 45 WPM

Quick learner

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Assisted in the managing of the company database and verified, edited and modified members' information.

Cross-sold services and upgrading customers to different plans and product packages

Work Experience

May 2012 to August 2012

VXI Global Solutions Youngstown, Ohio

Customer Service

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

July 2010 to January 2012

PTI Quality Warren, Ohio

Quality Inspector (Factory)

Inspection of car parts and to make repairs as needed

July 2008 to February 2009

Anthem Insurance Youngstown, Ohio

Enrollment and Billing Rep II

Software: Facets, Pega, Ultera, Outlook

Accurately enrolled, terminated and edited members for health insurance

Made calls to confirm information

Sent letters requesting information

Worked reports for online enrollment

February 2008 to July 2008

Mycap (Callos Companies) Youngstown, Ohio

Data Entry

Accurately entered edited and updated health data

Input household demographics

Educational Background

2003 Eti Technical School Youngstown, OH

Associates Computerized Office Technology

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