Customer Service High School
Resume:
David Trzcinski
Email: ********@*************.***
Address:
City: LOWELL
State: MA
Zip: 01852
Country: USA
Phone: 978-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated, Hardworking Dunkin Donut Employee Professional with extensive daily planning and operations experience. Skilled in staff training and development.
Educational Background:
High School Dipolma from brockton high, Brockton MA 1/2001 to 6/1992 (E.G.)
Job History / Details:
Summary
Dedicated, Hardworking Dunkin Donut Employee Professional with extensive daily planning and operations experience. Skilled in staff training and development.
Highlights
Food service background
Service-oriented
Conflict resolution techniques
Stable work history
Extensive food/beverage knowledge
Restaurant experience
Well groomed
Experience in family setting
Ability to work on weekends and holidays
Able to establish and maintain effective working relationships
Able to handle and resolve problems
Experience with handling cash
Kitchen productivity
Ability to work fast and accurately
Knowledge of products and selections
Reliable, punctual and committed to customer service
Sandwich preparation experience
Service-oriented
Strong time management skills
Team player
Team player
Food preparation experience
Food production quality knowledge
High level of cleanly kitchen maintenance
Honest, trustworthy and punctual
Works well as part of a team
Able to keep a clean and sanitary work station
Excellent multi-tasker
Accomplishments
Assisted in maintaining preparation and service areas in a sanitary condition.
Assisted in maintaining preparation and service areas in a sanitary condition.
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.
Performed all transactions in a cordial, efficient and professional manner.
Provided excellent customer service.
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers.
Prepared and served hot and cold beverages.
Prepared coffee-based and other beverages on request; served prepared pastries and other food items
Prepared coffee-based and other beverages on request; served prepared pastries and other food items
Stocked and rotated products, stocked supplies and paper goods in a timely basis.
Ensured first-in-first-out system with all ingredients labeled and stored properly.
Experience
February 2006 to December 2010
Dunkin Donuts barre, vermont
shift superviser
Prepared and served hot and cold beveragesPrepared a variety of foods according to customers' orders or supervisors' instructionsPrepared coffee-based and other beverages on request; serve prepared pastries and other food itemsTook beverage orders from serving staff or directly from patronsUsed all food handling standardsUsed all food handling standardsCommunicated with customers regarding orders, comments, and complaintsComplied with scheduled kitchen sanitation and ensured all standards and practices were metCooked food properly and in a timely fashion, using safety precautionsMaintained contact with kitchen staff, management, serving staff, and customersMaintained system of control for storage temperatures and proper functioning of kitchen equipmentAssisted in maintaining preparation and service areas in a sanitary conditionProvided excellent customer serviceConsistently offered professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Conducted inventory and restocked items throughout the day.
Verified amount of cash in the cash drawer against the day's receipts.
Education
1992 brockton high brockton, ma
Basic Vocational Certificate: [] cooking
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