Customer Service Sales

GUSTAVO YANEZ

Email: ********@*****************.***

Address:

City: Manteca

State: CA

Zip: 95336

Country: USA

Phone: 510-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working bi lingual tech with over 15 years of experience in Customer Service and 12 years of Pest Control route management. Responsible, Reliable, Self-Directed, Hands-On and Quick Learner.

Educational Background:

High School Dipolma from fremont high, Oakland Intrntl Service Ctr CA 1/2001 to 5/2001 (n/a)

Job History / Details:

Summary

Dependable, hard-working bi lingual tech with over 15 years of experience in Customer Service and 12 years of Pest Control route management. Responsible, Reliable, Self-Directed, Hands-On and Quick Learner.

Skills

Customer relationship building

Strong work ethic

Strong written and verbal communication skills

Valid CA driver license

Flexible work schedule

English/Spanish fluency

Hand/power tools

Dependability

Fast learner

Route management

Hands-on

Accomplishments

Route Management

Maintained facilities of a pest free environment through daily inspections, trouble shooting and verbal / written communication.

Experience

July 2012 to September 2012

BUZZ OFF BUGS PEST CONTROL CERES, CA

sales/service manager

Provided outstanding customer service.Accurately read, understood, and carried out written instructions. Communicated operational issues and changes to supervisor on regular basis. Planned work and determined appropriate tools and equipment. Managing Pest Route on a daily basis and meeting customer needs. Using hand held device (PDA) for facility reports .

June 2004 to July 2012

WESTERN EXTERMINATORS MANTECA, CA

SALES/SERVICE TECH

Provided outstanding customer service. Responding to customers in a timely manner and meeting their needs with results. Commercial/Residential route management. Attended monthly safety meetings to ensure machine operation safety.Communicated operational issues and changes to supervisor on regular basis.Completed all repairs and maintenance work to company standards.Employed wide variety of hand and power tools including drills .Followed company procedures to maintain work environment in a neat and orderly condition.Processed work orders and prioritized jobs.

100 percentage route completion on a monthly basis.

June 2001 to May 2004

TERMINIX PEST CONTROL SAN LEANDRO, CA

Sales/Service tech

Starting new accounts, Accurately read, understood, and carried out written instructions. Completed all repairs and maintenance work to company standards. Provided good customer service.

Education and Training

2001 fremont high Oakland, CA

Contact this candidate