Sales Quality Assurance

Tammy Rolle

Email: *********@********.***

Address: **** *. ******* ******

City: Lombard

State: IL

Zip: 60148

Country: USA

Phone: 630-***-****

Skill Level: Management

Salary Range: 90

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Tammy E. Rolle

1300 S. Stewart Avenue

Lombard, IL 60148

630-***-**** (H)

630-***-**** (C)

*********@********.***

SUMMARY of QUALIFICATIONS

An accomplished business executive with over 20 years of solid experience in planning, implementing, and executing strategies resulting in improving of corporate bottom line results. Expertise in print publishing production management, contract negotiation, quality control, materials and inventory management, and advertising sales support. Proven record of surpassing performance results.

Core competencies

* General management

* Operational improvement

* Productivity improvement

EXPERIENCE

JOHNSON PUBLISHING COMPANY LTD Chicago, Illinois 1981 - 2012

Vice President, Director of Operations and Distribution (2009 - 2012)

Directed all aspects of operations including contractual manufacturer production, demand planning, inventory management, quality assurance, purchasing/supplier optimization, and systems/process improvement. Also responsible for compliance with industry and client/customer requirements for cost, quality, responsiveness, and distribution commitments

* Monitored publishing program performance and ensured efficient and problem free operations

* Developed specific standards, methods and procedures to determine product quality and release readiness. Implemented and maintained the effectiveness of the quality system

* Provided feedback and recommendations on product usability and functionality

* Working directly with department executives, streamlined budgets and optimized shipping procedures that saved the company over $250,000 through partnerships with various shipping companies

* Led team in the negotiation of contracts with new printing providers that resulted in a net savings of over $3 million in the first year of execution.

* Improved logistics route efficiency by 7%, generating a cost savings of $65,000 annually

* Coordinated deadlines among creative departments to shipping departments and ensure timely delivery of magazines to customers and retailers

* Significantly improved customer excellence rating by 5% through increased inventory turnaround time

Vice President, Director of Manufacturing and Sales (2000 - 2009)

Directed the monthly production of two national consumer magazines. Developed weekly and monthly production schedules.

* Lead a team in research, evaluation, design and implementation of monthly news magazines and provided overall production control

* Ensured that print materials were produced efficiently, with high levels of quality at or below cost

* Prepared schedules and regular workflow communications production accountability and established hourly production costs and chargeback procedures

* Improved turnaround time and cost by close involvement with print vendors

* Developed national marketing programs based on historical readership data and competitive research. Worked closely with sales to roll out production at peak period of optimal customer purchase

Director of Advertising Production (1985 - 2000)

* Developed data base management system utilized for advertising sales records and support which functioned directly with production scheduling and processing module

* Managed input of all insertion data, receipt and processing of all materials, creation of invoicing, processing of receivables and collection of outstanding accounts

EDUCATION

Iowa State University Ames, Iowa

School of Business

Business Management

Roosevelt University Chicago, Illinois

Paralegal Degree

DeVry University Chicago, Illinois

Associate in Computer Science for Business

College of DuPage Glen Ellyn, Illinois

Associate in Graphic Arts

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