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Customer Service Sales

Location:
Pasadena, MD
Posted:
October 22, 2012

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Resume:

Richard Green

Email: ********@**************.***

Address:

City: Pasadena

State: MD

Zip: 21122

Country: USA

Phone: 410-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working carpenter with over 15 years of experience in framing, deck work, siding, tile, kitchen & bathroom installation, drywall, interior & exterior painting, finished trim, concrete forming, windows & exterior door installation, & also held a position as a supervisor.

Educational Background:

High School Dipolma from Anne Arundel Community College, Arnold MD 1/2001 to 9/2012 (Construction Management)

Job History / Details:

Summary

Dependable, hard-working carpenter with over 15 years of experience in framing, deck work, siding, tile, kitchen & bathroom installation, drywall, interior & exterior painting, finished trim, concrete forming, windows & exterior door installation, & also held a position as a supervisor.

Skills

computer literate, customer relationship experience, supervisory experience, strong initiative, strong interpersonal skills, strong mechanical skills, strong team player, strong work ethics, technical school training, establishing goals and setting priorities, good mechanical aptitude, good multi-tasker, experience in power tools, have own tools,

computer literate, customer relationship experience, supervisory experience, strong initiative, strong interpersonal skills, strong mechanical skills, strong team player, strong work ethics, technical school training, establishing goals and setting priorities, good mechanical aptitude, good multi-tasker, experience in power tools, have own tools,

Accomplishments

Supervision/Managed:

[Over seen and trained workers to perform duties at a level of expectation]

[Made and ordered material list of all jobs]

Design and Fabrication:

[Design floor plans of homes for customers including custom deck designs ]

[Implemented material changes which resulted in lowering cost for customers]

Experience

February 2002 to 10/18/2012 12:00:00 AM

Mid-Atlantic Construction Washington D.C.

Lead Residential Carpenter

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Followed company procedures to maintain work environment in a neat and orderly condition.Planned work and determined appropriate tools and equipment.Ensured proper installations through accurate reading of blueprints.Led a team of [5] to perform duties of demolition and construction.

Education and Training

2013 Anne Arundel Community College Arnold, Md

Associate of Arts Construction Management

Candidate Resume - John Bridges

Contact Information -

Email: ********@**************.***

Address:

City: Gardena

State: CA

Zip: 90249

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service specialist with 9 years retail experience in a fast-paced, team-based environment. Energetic and reliable Retail Sales Associate skilled in high-paced environments. Personable and responsible Cashier with 9 years in retail and customer service. Solid team player with upbeat, positive attitude. Friendly Sales Associate adept at working in diverse retail and customer service environments. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Artesia high school, Lakewood CA 1/2001 to 6/1999 (basic)

Job History / Details:

Career Overview

Motivated customer service specialist with 9 years retail experience in a fast-paced, team-based environment.

Energetic and reliable Retail Sales Associate skilled in high-paced environments.

Personable and responsible Cashier with 9 years in retail and customer service. Solid team player with upbeat, positive attitude.

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Floor set design and visual displays

Training development

Cash management

Store maintenance

Shipping and receiving

Cash flow management

Telephone inquiries

Customer service

Strong organization skills

Excellent communication skills

Listening skills

Fast learner

Energetic work attitude

Trusted key holder

Store maintenance ability

Proficient in cash management

Customer service expert

Adaptive team player

POS systems expert

Fashion knowledge

Opening/closing procedures

Accomplishments

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Sales

Consistently generated additional revenue through skilled sales techniques.

Product Sales

Cross-sold services at a rate of 30 percentage, upgrading customers to different plans and product packages.

Cashier

Achieved highest number of new credit accounts opened within one-month period.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Perfect Attendance Award 2006

Work Experience

October 2004 to October 2012

goodwill socal long beach, cal

assistant management

Earned management trust by serving as key holder, responsibly opening and closing store.Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Trained new employees by providing knowledge of specific store tasks and policies.Cross-trained and provided back-up for other customer service representatives when needed.

Dedicated to continuously improving sales abilities and product knowledge.

Educational Background

12 Artesia high school lakewood, Cal

GED



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