Customer Service Project Management

Thomas Ferguson

Email: ********@*********.***

Address:

City: Miami

State: FL

Zip: 33162

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced and detailed crew chief with highly developed project management skills and a drive for success.

Educational Background:

High School Dipolma from Miami Dade College, Miami FL 1/2001 to 1/1999 (Lab Technology)

Job History / Details:

Career Overview

Experienced and detailed crew chief with highly developed project management skills and a drive for success.

Skills

Customer service experience

Lifting up to 100 lbs

Engineering

drawings/standards

Job status reports

Good multitasker

Familiarity with AutoCAD software

Deadline driven

Strong organizational skills

Strong team player

MS Word

MS Excel

MS Access

Trimble Software

GPS Data collection

Professional Experience

March 2012 to October 2012

PRINT PRO SHOP, INC. MIAMI, FL

Reprograher/Customer service Rep.

Architectural, Engineering plan reproduction and delivery to various clients and job sites.

Served as customer service representative for company servicing clients.

Operate wide format printers along with regular printers.

Dispatch drivers for delivery of completed projects.

November 2007 to March 2012

JBM Datasystem, LLC. Coral Gables, FL

Crew Chief & Crew Coordinator

Crew Coordination for team project completion.

Field data collection via GPS and robotic total stations.

Coordinate meetings with clients, agencies, and municipalities to satisfy codes and specifications.

QAQC survey crew data location and draftsmen plans for final submittal.j

Construction layout for Malls, department stores, various state and county municipalities.

November 2007 to March 2005

SRS Engineering Miami, Florida

Construction Inspector/Cadd Technician

Responsible for construction compliance with specifications and codes.

Reading, interpreting plans and specifications and making sure construction complies with standards.

Coordination of meetings between municipality, contractor and various agencies.

Verify monthly billing quantites with contractor.

Assist with processing contractor RFI's weekly.

Autocadd drafting experience.

Assist engineers with drainage and sewer design.

Education and Training

1998 Miami Dade College Miami, FL

Associate of Arts Lab Technology

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