Engineer Customer Service

www.yicaohci.com Resume

Yi Cao yicaohci.com ********@*****.***

650-***-**** 98 Church St. Apt. 6

User Experience Designer UI Engineer @yidea Mountain View, CA 94041

QUALIFICATION A UX/UI Designer & Engineer with a multi-disciplined academic background in Human-

HIGHLIGHT Computer Interaction, Computer Science, and Fine Art. UI work spans from Web Portal,

Dashboard, Customer Service, Career Center, B2C, eNewsletter, Mobile sites and Search.

Expertise in Semantic HTML/CSS/jQuery/AJAX. Knowledge of technology trend and best

practice in UI Design/Front-end, including Lean UX (Rapid Prototyping & Design Evaluation),

Usability, Accessibility, Web Performance, and SEO. Ability to gauge design via A/B test,

Analytics and Usability Test.

RockYou Oct 2011-Nov 2011

PROFESSIONAL

EXPERIENCE UI Engineer

+ Contributed to Social Media/Ads Platform s UX/UI improvement

+ Designed and implemented Ads Inventory templates

+ Contributed to Rockyou Game Publisher and Media Portal

NetApp, June 2011-Sep 2011

UX/UI Design Intern

+ Practiced UCD process in redesigning Customer Support, Web Portal, and search

+ Translated user feedback and business requirements into Web/Mobile UI design

+ Prepared Wireframe (Visio), Prototypes (Axure), and Front-end (HTML/CSS/jQuery)

+ Validated and optimized design via A/B Test, Analytics, and Usability Testing

+ Documented Style Guide, Best Practice and conduct Web Performance

+ Worked closely with Dev and QA team to ensure the quality of UX/UI

San Jose State University, CA Dec 2010-May 2011

Usability Engineer & Web Designer

+ Gauged the Accessibility (Section508) and Usability of sites, employed A/B test and usability

test to optimize design

+ Designed usable and aesthetic UI, and strived for UI consistency and best practice

+ Implemented UI using HTML/CSS/jQuery, and checked browser compatibility

BayCHI, Palo Alto, CA Feb 2011 - Present

Web Designer & Developer (Volunteer)

+ Conducted user research, improved usability on registration, mobile and video

+ Created Wireframe, HTML Prototypes and Front end HTML5

Taproot Foundation, CA Sep 2010-May 2011

Web Designer & Developer (Volunteer)

+ Worked collaboratively with a team of 6 on Design Research

+ Designed and Implemented standard and semantic HTML/CSS/JS UI

Freelance Web UI Designer & Developer, NY Dec 2008-Aug 2010

+ Designed clean, elegant and accessible UI and prepared wireframe and prototypes

+ Implemented standard HTML/CSS/JS interface on PHP Codeigniter MVC

TRAINING Hacker Dojo, 2011,CA

jQuery Mobile training

Usability Week 2010, SF

Web Usability workshop by Jakob Nielsen

Usability Week 2010, SF

Mobile User Experience workshop by Raluca Budiu

Usability Week 2010, SF

UI Design Principle workshop by Kathryn Whitenton

HFES 2010 Annual meeting, SF

Remote Usability Testing workshop by Tom Tullis

2000, China

Fine Art training (6 years)

EDUCATION M.S. HCI/Human Factor Aug 2010-May 2012(Expected)

San Jose State University

M.S. Coursework in Management Information Systems Oct 2008

Dalian Maritime University

B.S. in Management Information Systems May 2007

Dalian Maritime University

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