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Customer Service Manager

Location:
Schenectady, NY
Posted:
October 16, 2012

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Resume:

Kimberly Meyer

Email: *********@********.***

Address: ** ***** **

City: Scotia

State: NY

Zip: 12302

Country: USA

Phone: 518-***-****

Skill Level: Experienced

Salary Range: 130

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

KIMBERLY MEYER, RPH

23 Hadel Road

Scotia, NY 12302

********@***.***

518-***-****

PHARMACIST

Dedicated New York State Board Licensed Pharmacist committed to quality, compliance, and

personalized one-on-one teaching and counseling services for customers

Key Qualifications

* Retail, Compounding and High Volume Pharmacy Experience

* Trusted by customers and staff for dispensing with accuracy and thoroughness

* Known for highly reliable, responsible and detailed work style

* PDX, EPS Pharmacy Systems; MS Word, Outlook

PROFESSIONAL EXPERIENCE

HANNAFORD / SHOP 'N' SAVE PHARMACY, NY 1/1995 - 5/2012

Staff Pharmacist, Glenville, NY (6/2011 - 5/2012)

* Filled and checked prescriptions focusing on NYS Law. Performed immunizations.

* Provided customer service with emphasis on counseling, and OTC recommendations.

Regional Support Pharmacist, New York State (4/2010 - 6/2011)

* Floating Staff Pharmacist serving all NYS Hannaford Pharmacies except two.

* Filled and checked prescriptions, provided customer service, counseling and recommendations.

* Reported to corporate Pharmacy Operations Manager. Elevated major compliance issues.

Staff Pharmacist, Glenville, NY (4/2003 - 4/2010)

* Filled and checked prescriptions. Served customers with counseling and OTC recommendations.

Supervising Pharmacist, Glenville, NY (10/1995 - 4/2003)

* Managed all inventory, ordering, set-up and organization. Completed narcotic inventory reports.

Completed full department inventory twice per year.

* Managed operations, created work schedules. Oversaw employee paperwork, hiring and firing.

* Fielded NYS and third party insurance inspections. Management and Corporate interaction.

Supervising Pharmacist, Gloversville, NY (1/1995 - 10/1995)

CHP HMO (Kaiser Permanente), Latham, NY 1/1996 - 3/1997

Part-Time Staff Pharmacist

* Dispensing, Doctor Calling, Compounding, IV Preparation, and Injection Preparation.

AARP PHARMACY SERVICE, Schenectady, NY 1/1993 - 12/1994

Staff Pharmacist - Compounding, Doctor Calling and Check-in

* Compounded topical and oral medications for high volume pharmacy.

* Called physicians to verify prescriptions and changes. Provided counseling overflow for mail order

takers. Performed or processed DUR checks and overrides.

RITE AID PHARMACY, Ithaca, NY 7/1992 - 12/1992

Staff Floating Pharmacist / Graduate Intern

* Filled and checked prescriptions. Provided customer service counseling and recommendations.

EDUCATION AND CREDENTIALS

Bachelor of Science, Pharmacy, ALBANY COLLEGE OF PHARMACY, 1992

NYS License: NYS 041376-01 I, Clear and Active

* Current on all NYS License Requirements for Continuing education.

* Often attends Live NYS Law for Pharmacists conferences versus Online.

Professional Associations

* Pharmacists Society of the State of NY (PSSNY), 1992 - Present

* Capital Area Pharmacists Society (CAPS), 1992 - Present

* American Pharmacists Association (AphA), 1996 - Present



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