Engineer Customer Service

Christopher Carson

Email: ********@**************.***

Address:

City: San Jose

State: CA

Zip: 95120

Country: USA

Phone: 408-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Safety Engineer with excellent technical, analytical and communication skills demonstrated by 11 years of experience.

Educational Background:

High School Dipolma from Saint Mary's College of California, Moraga CA 1/2001 to 8/2005 (Management)

High School Dipolma from University of California Santa Cruz, Moraga CA 1/2001 to 10/2012

Job History / Details:

Profile

Dedicated Safety Engineer with excellent technical, analytical and communication skills demonstrated by 11 years of experience.

Skills

Creative problem solving

Process improvement

Strong presentation skills

Confident public speaker

CPR certification

Outstanding social skills

Cultural awareness and sensitivity

Expertise in troubleshooting safety team issues

Expertise in OSHA compliance and procedure development

Strong collaborator

Personal and professional integrity

Relationship and team building

Accomplishments

Assisted a client organization reduce the number of OSHA recordable and Lost Time injuries over a 3 year period that led to a coveted safety award.

Reduced the recordable injuries by over 50 percentage

Reduced Lost Time injuries by over 65 percentage

Chaired PG&E's Arc Flash Hazard/Flame Resistant Clothing committee for 7 years

Wrote the AFH/FR Clothing procedure for 8,000 affected employees

Assisted client organizations choose a vendor to supply PG&E's FR clothing

Arranged orientations and fittings over PG&E's service territory (some 80,000 square miles)

Professional Experience

September 2001 to October 2012

Pacific Gas & Electric Company Cupertino, CA

Safety Engineer

Strengthened company's safety awareness by leading implementation of the FR Clothing Transition process

Trained, coached and mentored client organizations to ensure smooth adoption of the new Flame Resistant clothing vendor

Assisted my department's efforts to improve first line supervisors investigation skills by delivering Root Cause Analysis training throughout the service territory

Performed serious incident investigations

February 2000 to September 2001

Pacific Gas & Electric Company Cupertino, CA

System Auditor

Traveled the PG&E system to perform compliance audits on Customer Service organizations

Reviewed all safety and periodic inspection records to ensure client compliance to State and Federal regulations

Reviewed findings and set goals with organizational management teams

May 1995 to September 2001

Pacific Gas & Electric Company Cupertino, CA

Safety Program Coordinator

Developed self-managed safety teams

Identified safety leaders in client organizations

Implemented a "hanging file" system to track each work group's annual required training

Provided CPR/First Aid/Blood Borne Pathogen Training

Helped my Director achieve her organizational safety goals

Helped develop the "Blind Spot Survey" to inform company vehicle drivers as part of an effort to reduce automotive incidents

Education and Training

2005 Saint Mary's College of California Moraga, CA

Bachelor of Arts Management

2000 University of California Santa Cruz Cupertino, CA

Associate of Arts Occupational Safety and Health

A Certificate program

Affiliations

American Society of Safety Engineers

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