Sales Management
Resume:
William A. Cleaver, Jr
.
abo0ex@r.postjobfree.com.com4602 Anderson Street
Shawnee, KS 66226
The focus of my career for the last 17 years has been in information technology;
infrastructure management, project management, product development, team management and
development and application sales. I chose this path due to the ever changing world and
challenges of IT. The exploration of these paths has allowed me to build an internal
knowledgebase of how best to first understand then design and build out applications which
impact people in a positive manor. Throughout my career, I ve worked as the presenter of
information both upstream and downstream. I have proven my ability to understand complex
situations both technical and personality based and disseminate those complexities into
solutions to achieve the goals at hand. I ve spent time working with clients one on one
and within client groups to determine inefficiencies in existing workflows and
applications and create new applications to address gaps. I have always prided myself as
someone who does not pitch vaporware. I have the ability and passion to bring multiple
resources together and continue to motivate those resources throughout a projects
lifecycle. The ability to adjust and change as demands dictate is one of the many things I
bring to the table.
My passion and leadership not only play out in my career but outside of the office. I am
one of the founding members of a non-profit, Operation BBQ Relief
www.operationbbqrelief.org created after our efforts in providing meals to the people of
Joplin after the Tornado this past May. To date we have provided relief to 7 different
disaster preparing and serving over 150,000 meals. My responsibility in OBR is Operations.
I have 7 different coordinators I work with depending on location to help bring resources
and volunteers in to provide meals. I work with individuals and corporations to gather
donations and determine the logistical needs for each operation. I do not take my
responsibilities lightly and fully engage in the tasks in front of me both personally and
professionally.
I look forward to speaking with you in regards to my experience and how my experience
would be of benefit.
Thank you for your consideration,
Summary
13 years in depth consulting and project management experience focused on web based legal
client applications and internal tools, manufacturing, and distribution data collection
technologies.
Strong technical background in Microsoft Server software, systems management and
architecture, MSSQL database design, LAN/WAN network design.
Managed ongoing support and new development budget of 3 million
Direct management of employees both technical and sales
Lead cross-functional product development team designing web based applications for the
legal industry
Highly knowledgeable in MSSQL database design and application requirements development
Experience
National Registered Agents, Inc. Princeton, NJ/O.P. Kansas September 2004December
2012Director of Client Technology / Application Development
Owned oversight of application development life cycle for core enterprise applications
generating 1.8m in revenue
Overall Team management to keep reports motivated and on task to achieve company goals
including meeting plans, compensation plans, bonus objectives and team building and
motivation.
Creation of sales compensation plan and bonus objectives for direct reports.
Worked with VP of Sales on sales staff goals, training initiatives and compensation plans
for overall sales team.
Developed employee management plan for support desk staff including hiring, compensation
(base/incentives) and goal setting.
Managed project managers, third party development teams, and business partners to drive
project completion.
Directed development planning to determine direction based on needs, resources, and
budget constraints
Developed new features, functionality, and applications to enhance NRAI s core offerings
to meet the customer s needs, increase value, and generate more revenue.
Collaborated with key clients, prospects, and internal resources to determine product
direction and focus for NRAI application development strategy
Sold to new and existing account base growing Entity Pro from 7 accounts to well over 100
Drove Business Partner Alliances
Created and piloted Entity Pro Support Desk and Entity Pro Sales.
Data Systems International Overland Park, KS June 1999 - September 2004
Business Development / Project Management
Managed JD Edwards World and OneWorld ERP integration implementations, managing
implementation and design consultants
Crafted requirements, defined scope of work, work organization, and assessed work
progress.
Oversight (managed, mentored, defined scope of work) for integration consultants and Sr.
consultants to ensure project objectives were completed per scope
Reviewed, validated, and documented client business processes relevant to the scope and
dimension of their solution needs
Created and maintained written and diagrammed designs of programs and scripts
Recommended processes to fulfill requirements identified and agreed to within scope of
the project
Installed, configured and tested dcLINK software and hardware products
Designed and tested warehouse and distribution center management systems, based on
client s scope of work.
Cardinal Health Dublin, OH / Kansas City, MO March 1996June 1999Director of Information Technology
Sales Executive
Consumer Products Management Group (
CPMG) May 1994March 1996Manufacturers Sales Representative
Technical and Management Skills
Operating Systems: Windows Server and Desktop operating systems
Cloud Computing and Network SANS
Networking: TCP/IP, Routing, Remote Access, VPN, Firewall configuration and penetration
Applications: JD Edwards, PeopleSoft, Comprehensive understanding of Microsoft s
application suite, Confluence - JIRA Issue and development tracking, Google Apps for
Business
Education Qualifications and Certifications
BA - Social Sciences, Pittsburg State University, Pittsburg, KS (1995)
MCSE Microsoft Certified Systems Engineer
PMP Project Management Professional in Process
Outside Involvement
Co-Founder / Executive Director over Operations for OBR (Operation BBQ Relief) a 501.c.3
non-profit helping to provide meals to those affected by natural disasters.
Board Member Sigma Chi (Zeta Iota Chapter)
President Oakbrook of Crimson Ridge HOA
References Available upon request
Kohl's Cup
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