Customer Service High School

Matthew Thompson

Email: ********@************.***

Address:

City: Alliance

State: OH

Zip: 44601

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Driven, ambitious worker looking to apply previous job experiences to advance production in the workplace. 2 years of customer service.

Educational Background:

High School Dipolma from Good Shephard School K-12, Louisville OH 1/2001 to 5/2009 (General Studies)

Job History / Details:

Summary

Driven, ambitious worker looking to apply previous job experiences to advance production in the workplace.

2 years of customer service.

Highlights

Fast learner

Ability to work fast and accurately

Ability to handle fast-paced environment

On time and reliable

Customer service

Team-oriented

Conflict Resolution

Opening and closing procedures

Able to handle and resolve problems

Excellent multi-tasker

Excellent verbal communication skills

Energetic, friendly and enthusiastic

Accomplishments

Food Service

Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.

Checked the quantity and quality of received products.

Answered telephone calls and responded to inquiries.

Responsible for daily set up of five stations

Customer Service

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Experience

June 2012 to Current

Clearview Doors & Windows Diamond, Ohio

Window Installer

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.

Accurately read, understood, and carried out written instructions.

Completed all repairs and maintenance work to company standards.

Followed company procedures to maintain work environment in a neat and orderly condition.

August 2009 to June 2011

Giant Eagle Alliance, Ohio

Deli Clerk

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Executed daily production lists and goals.

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.

Performed all transactions in a cordial, efficient and professional manner

Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events

Spoke with patrons to ensure satisfaction with food and service

Education

2009 Good Shephard School Louisville, Ohio

General Studies

College Preparatory Diploma

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