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Fl. *****
(H)
(C)
**@*****.***
Seeking an opportunity at your organization where my work experience can be applied by offering professional care that will enhance the quality to the Information Technology Field as a Computer Specialist with multiple certifications and 10+ years experience providing technical assistance to business professionals. Ability to integrate computer skills, customer support and business skilled at troubleshooting, desktop support and fixing problems. Ability to install, configure, upgrade, troubleshoot, and repair laptop and desktop computer. Dependable and highly organized with excellent attention to detail and follow through. Personable, able to develop positive rapport. Enjoy working as a team or individually.
Professional experience:
Lakeland Florida 1/1988 to 11/2009
Enduser Support Specialist
Installing, configuring and upgrading computer hardware and software. Maintains, Analyzes, troubleshoot and repairs computer systems and various types of printers. Help users with various types of applications problems from Costumers desktop or remote desktop. Monitored inventory of all Information Technology equipment. Experience using a Standard image to Build or Deploy Workstations and also Maintained the hospital inventory of image workstations. Have Experience with Active Directory and Novel Applications. Installing and configuring network devices and interface devices for business or Lab instruments. Experience with network infrastructures and Voice over IP on a Wide area network system.
Junior Systems Engineer
Oversee all data cable pulls through Cat5, 9502, Fiber, Cat6, coaxial, Thin-net and thick net cabling).Understands administering and maintaining corporate infrastructure, including network connectivity, Internet access, email. Help supporting corporate applications; internal corporate servers and user desktops and also help assist with some basic troubleshooting, backup, and archiving. Created new accounts for network and email users for new hire employees. Setup and deliver computers for new Hire's in various locations inside and outside of corporate office.
. Primary lead to coordinate with managers and staff members on all office relocations requiring cable pulls, hardware moves and equipment relocation. Responsible for inventory control for all incoming Information Systems equipment including troubleshooting of hardware, software and printing systems. Entering into Asset Tag database. Coordinated all repair / maintenance requests with outside vendors. Assists with the purchase of hardware and other IT supplies
Engineering Maintenance
Responsible for construction renovations throughout the hospital including installing floor tile, carpet and baseboards. Designated to pull all coax data cable for Information Systems department and 9503 cable for lab and hospital instruments. Resolve all computer and printer related issues.
Certifications / Accomplishments:
Microsoft Certified Professional(MCP)
Comptia A+ Certification
Ortronics training (termination and testing Cat5 - Cat6 Ortronic jacks
Fluke Tester Training
GTE Cabling and Termination (Cat3 cable)
Bicis Cabling Training (Cat5, Cat6 and Fiber Optic)
Asbestoses Training
Fluke Tester Training
Fires Topping Training
Assisted with development of the process utilized for all data cable pulls with outside vendors
Microsoft Certified System Administrator(MCSA)
MCITP Certification
Education:
References :
Polk Community College complete 3 class for MCSE Certification/ seeking AS degree
Mark Barton
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863- 698-1195
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