Manager Quality Assurance
Resume:
David Zainfeld
Email: *********@********.***
Address: *** **** ********
City: Long Beach
State: NY
Zip: 11561
Country: USA
Phone: 516-***-****
Skill Level: Management
Salary Range: 140
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
David J. Zainfeld PMP
410 East Broadway Apt 7E
Long Beach, NY 11561
*********@********.***
Solutions-oriented IT Manager with notable success directing a broad range of corporate initiatives while participating in planning, analysis, and implementation of enterprise clinical systems.
* Track record of increasing responsibility in clinical IT systems analysis/development and full lifecycle project management.
* Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project and production support teams.
* Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
* Adept at developing effective policies and procedures, project documentation, milestones, and technical/business specifications.
* 15 years of experience as professional manager.
* Organized, highly motivated, and detail-directed problem solver.
Core Competencies
* Project Management Professional-PMP Certified
* Project workshop facilitator
* Business Impact Analysis
* Contingency Planning
* Extensive knowledge of HL7 interface transactions
* HIPAA
Education
* Sunrise Clinical Manager - Configuration 1 & 2
* PMP Certification- December 2004
* Active PMP certification instructor
* Perot Systems Team Leader Development Program
Graduate and Mentor
* Member Project Management Institute Long Island Chapter
Former Board of Directors member (PMP Education)
* Grumman Data Institute, Woodbury, New York
Certificate in Programming
* State University of NY at Cobleskill
Degree: Associate of Science
Professional Experience
Allscripts Corporation
October 2001-Present
Clinical Operations Manager - Patient Care Systems
Sunrise Clinical Manager
North Shore-LIJ Health Systems
* Manage Production Support and Testing teams
* Coordinate Production Support 24/7 for Patient EMR
* Work closely with hospital IT coordinators and Clinical staff at 5 sites
* Help to achieve Clinical Transformation by implementation of patient EMR with Provider Order entry and Knowledge Based Patient Charting on an enterprise database
* Manage and coordinate SCM system downtime for scheduled maintenance
* Well versed in SCM application configuration
* Manage SCM system configuration according to departmental workflow in different clinical areas
* Manage team of application testing specialists & test script writer to provide testing and quality assurance of system changes prior to moving to production
* Developed testing methodology to satisfy Healthcare auditing requirements
* Work with Helpdesk management and staff to manage customer tickets and resolution within Health system SLA
* Extensive use of CA Service Desk and Clarity
* Troubleshoot HL7 transactions to and from Registration, Billing and Ancillary clinical systems
Director of clinical systems-North Shore-LIJ Health Systems
* Manage a team of clinical analysts and specialists and SME implementing and supporting production systems
* Work with client to implement enterprise clinical systems while satisfying IT strategy
* Project Manager of clinical IT projects using project management methodology (PMM) and project lifecycle management
* Coordinate 24/7 production support of enterprise clinical systems
* Administration of staff, which includes hiring and performance evaluations
* Managing team workload, working with client to prioritize projects according to need and IT strategy.
* Work with clinicians to help bring computers and automation to the clinical areas within the Health System.
* Preparation of project documents
* Coordinate project workshops with clients and PMO
* Maintain project schedules, task lists, escalation of issues, RAID, communication plan, staffing plans, risk mitigation planning and project budget.
* Work with account management team to develop "Best Practices"
Mediware Information Systems 1987-2001
Melville, New York
Manager of Product Development - Hemocare Blood Bank Division
* Manage and coordinate teams and projects, estimating project resources and product release schedules.
* Maintain project schedules using Microsoft Project, leveling resources, keeping projects on track and within budget.
* Create user requirement specifications/documentation.
* Create design documentation and programmer specifications.
* Coordinate activities with other departmental managers.
* Provide technical support to project team members.
* Work with senior management to set goals and create/revise departmental budgets.
* Work with marketing department to evaluate the needs of the customer base. Help turn customer needs into deliverable product.
* Work with Regulatory Affairs Department to keep departmental SOP's current and within regulatory guidelines.
* Work with clinicians evaluating system changes, transforming ideas into working product.
* Work with Quality Assurance to ensure system changes are tested appropriately and meet product specifications.
* Administration of development staff, which includes hiring and performance evaluations.
* Participates in development/implementation of product center policies.
* Review work of development department personnel.
* Participates in product design.
* Writes technical specifications and documentation.
* Co-founder and chairperson of the Mediware Employee Appreciation Committee.
Senior Programmer/Analyst
* Design development and implementation of application for hospital blood banks.
* Adhere to GMP standards as per FDA guidelines for blood bank computer systems.
* Code/debug and troubleshooting all aspects of the system, which includes screen handling, user input and file handling.
* Rewrite of original BASIC application to "C".
* Provide technical and validation documentation for the system as per current programming SOP's and FDA guidelines.
* Design, test, and implement interfaces with hospital and laboratory systems to exchange data and share critical hospital information.
* Provide business analysis to hospital clients, reviewing systems changing needs, both hardware and software.
* Provide end user support for mission critical hospital application, including 24-hour on-call availability.
* Install and configure operating systems.
* Troubleshooting of TCP/IP network systems.
* Work with product management ad customers to specify user requirements.
* Work with quality assurance to test software applications.
* Train support staff and help desk to effectively use the application.
References available upon request
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