Customer Service High School

Kristina Lane

Email: ********@*********.***

Address:

City: Madison

State: WI

Zip: 53705

Country: USA

Phone: 608-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High energy and customer service oriented server with a year of experience in food and beverage. Good cash handling background and attuned to working in a team setting.

Educational Background:

High School Dipolma from West High School, Madison WI 1/2001 to 6/2012 (Concentration in the Health Field)

High School Dipolma from Madison Area Technical College, Madison WI 1/2001 to 10/2012

Job History / Details:

Summary

High energy and customer service oriented server with a year of experience in food and beverage. Good cash handling background and attuned to working in a team setting.

Highlights

Organized server

Responsible and punctual

Works well with others

Thrives in a fast paced environment

Experience with up-selling

Capable of learning new skills

Learns quickly in new environments

Goes above and beyond when performing tasks

Take criticism with ease

Understands the role of the individual in a team working atmosphere

Accomplishments

Consistently rated "excellent" in feedback from customer surveys regarding server friendliness, promptness and attentiveness.Chosen to be in the program of the Student Apprenticeship Program based on a good grade point average.

Experience

March 2009 to June 2011

Lane's Bakery and Gift Shop Madison, WI

Head Cashier

Maintained knowledge of prices of baked goods and cakes and helped customers properly choose items based on their tastes. Consistently used proper hygiene with hand washing techniques. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

October 2011 to 10/10/2012 12:00:00 AM

Pizza Hut Madison, WI

Server

Serve tables in a timely manner and greet them with kindness. Maintain knowledge of the menu and suggest menu items upon guest inquiry. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Go above and beyond when completing post shift cleaning duties.

September 2009 to April 2010

Sentry Madison, WI

Grocery Bagger

Bagged customer's groceries in a timely manner. Conversed with guests while they were waiting for assistance in an polite way. Maintained knowledge on types of groceries stocked and proper areas they were kept.

Education

2012 West High School Madison, WI

High School Diploma Concentration in the Health Field

Member of the Health Occupations Students of America. Built on team work skills while on the volleyball team. Was a member of the Student Apprenticeship Program, and with that completed college coursework in the health field.

Madison Area Technical College Madison, WI

Associate of Arts Liberal Arts

Maintain an above average grade point average. Correctly disperses time between school and work.

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