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Customer Service Training

Location:
Chicago, IL
Posted:
October 10, 2012

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Resume:

View My VisualCV Online: http://www.visualcv.com/jkoran2

Jeff Koranda

FUNCTIONAL FITNESS - ADVENTURE RACING -

SUPERKIDS

Practice Leader - Performance Academy

Pulse Fitness Group

Chicago, IL

United States

****.*******@*****************.***

My Company: http://www.k2-sb.com

Jeff on Twitter: http://twitter.com/JeffKoranda

Jeff on LinkedIn: http://www.linkedin.com/in/jeffkoranda

Summary

Principal, Pulse Fitness Group

-Practice Leader, Sports Performance Academy

-Practice Leader, Functional Fitness Factory

-Program Director for Step343 SuperKids

Specialty Areas

-Sports Performance & Functional Training

-Integrative Recovery & Corrective Exercise

-Step343 SuperKids - Program Director

-Adventure Racing & Competitive Racing

Professional Education & Training

-National Academy of Sports Medicine CPT, CES

-TRX - Certified Suspension Trainer

-Chicago Fire Fighter, EMT-B, CPR

-B.S. Kinesiology, University of Illinois

Recent Competitive Events

-Top 2% - Men s Health Urbanathlon, Chicago Illinois

-2nd in Age Group, 6th Overall - Down and Dirty 10k

-Top 5% - Tough Mudder, Wisconsin & Indiana

Learn more http://www.k2-sb.com/high-performance-people.htm

Learn more about me at http://www.k2-sb.com/about-jeff-koranda.htm

Work History

step343 SuperKids

Chicagoland Area, United States Jan 2010 - Present

Fitness Director

step343 International - Innovative Programs for Kids and Families.

step343 International is an organization being developed by K2 Social Business. We design custom

programs via 3 major practice areas (Mind, Body, and Spirit).

Our near term charter is to operate nationally, teaming with other social organizations to deliver

programs either directly or in tandem with our sponsor.

K2 Social Business is a social enterprise, consisting of an Social Business Design & Strategy firm,

and a Performance Health & Functional Fitness company. Together, they help make step343

International happen - financially, tactically, and strategically.

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step343 International: Programs for Children and Young Adults

Learn more - http://www.k2-sb.com

Pulse Fitness Group

Chicagoland Area, IL, United States Mar 2010 - Present

Functional FItness Practice Leader

Programs for High Performance People

Pulse Fitness Group - Integrative Health & Performance Fitness

We offer custom program design for individuals, and organizations of all sizes. Our unique model

allows us to serve organizations with a highly dispersed workforce, and those with significant travel

requirements. Ranging from global corporations to social organizations who participate in

geographically dispersed outreach.

Pulse Fitness Group is a member of K2 Social Business - for Business, Life, and Family,

Discover more - http://www.k2-sb.com

City of Chicago

Chicago, United States Jul 2008 - Present

Firefighter/EMT-B

In Chicago Fire Academy July 1 2008 - January 15, 2008

Operate ambulance and help citizens with any medical/trauma problems in the scope of

my practice

Fire Suppression

Lifetime Fitness

Orland Park, IL, United States Jul 2008 - Oct 2008

Personal Trainer

Created safe and effective exercise routines for clients

Performed Body Age Assessments

Attended weekly meetings

Sold Heart Rate monitors

Provided positive atmosphere

Kept track of client records

Had to quit because of time constraints (Fire Academy)

Division of Campus Recreation-University of Illinois

Champaign-Urbana, IL, United States 2005 - 2008

Personal Trainer

Trained single clients and groups of clients

Gave orientations on how to use Life Fitness machines and Free Motion machines

Performed fitness assessments

Worked "Wellness Zones" (body composition, movement assessment, blood pressure in

groups of people)

Kept records of clients workouts

Attended monthly meetings

Trained University of Illinois Women's Lacrosse Team

Champaign-Urbana, IL, United States 2007 - 2008

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Student Director

Helped hire new Assistant Director of Information Technology

Created Campus Recreation Alumni Database

Member of budget committee

Member of naming committee of our new facility

Gave presentation on "Fitness and Wellness in the 21st Century" at NIRSA conference

Worked on various projects with the Assistant Director of Strength and Conditioning

Champaign-Urbana, IL, United States May 2007 - May 2008

Facility Manager

Opened and closed campus recreation facilities

Helped facilitate communication between professional staff and student staff

Performed day to day tasks such as entering payroll and team leader reports

Helped patrons with any problems they had

Champaign-Urbana, IL, United States May 2007 - Oct 2007

Customer Service Assistant

Answered any questions patrons had concerning Campus Recreation

Sold various items such as memberships, concessions and group fitness passes

Answered phones for court reservations

Champaign-Urbana, IL, United States Jan 2007 - May 2008

Group Fitness Instructor

Created Fitness routines for large groups

Kept class fun, fresh, and safe

Attended monthly meetings

Champaign-Urbana, IL, United States May 2007 - Oct 2007

Team Leader

Cleaned fitness equipment

Kept track of how many patrons were using each area of the facility

Checked patrons into the facility

Enforced policies

Education

University of Illinois

Champaign-Urbana, IL Aug 2004 - May 2008

B.S., Kinesiology

Certifications

Certified Personal Trainer Jan 2006 - Jan 2012

(National Academy of Sports Medicine)

Corrective Exercise Specialist (National Academy of Sports Medicine) Jul 2011 - Has no expiration

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Interests

K2 Social Business, K2 Design & Strategy, K2 Digital Strategy, K2 Social Strategy, Digital Persona,

Digital Presence, Digital Imprint, Pulse Fitness Group, Sports Performance Academy, Performance

Academy, Sports Performance, Active Recovery, Corrective Exercise, Functional Fitness, Functional

Training, Functional Fitness Factory, Adventure Racing, Step343 International, Step343 SuperKids,

SuperKids Adventure Racing, SuperKids Fitness, Agility Training, Suspension Training, Core Training,

Strength Training, Endurance Training, Balance Training, Reaction Training, Kinesiology, Kinetics

Institute, Human Kinetics, Neuro-Kinetics, Neurofeedback, Brain Mapping, Brain Training, qEEG

This next-generation resume was created using VisualCV

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