Customer Service Quality Assurance

Debra Jones

Email: ********@*************.***

Address:

City: Myrtle Beach

State: SC

Zip: 29588

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am detailed orientated with strong customer service background. I am skilled in developing relationships and providing exceptional service. I am enthusiastic and resourceful and have the ability to meet challenges head on. I am organized and an independent strong worker great at multi tasking, performance driven, reliable, service driven and hardworking.

Educational Background:

High School Dipolma from Union Endicott, NY 1/2001 to 6/1978 (Business)

Job History / Details:

Career Focus

I am detailed orientated with strong customer service background. I am skilled in developing relationships and providing exceptional service. I am enthusiastic and resourceful and have the ability to meet challenges head on. I am organized and an independent strong worker great at multi tasking, performance driven, reliable, service driven and hardworking.

Core Qualifications

Highly organized with superior attention to detail

Ability to provide help and support.

Critical thinker

Energetic and organized

Excellent communication skills

Highly organized with superior attention to detail

issue to resolution

Outstanding interpersonal skills

Proven leadership abilities

Quick learner

Self-starter with professional manner

Strong verbal communication

Team leadership skills

Accomplishments

Creative Problem Solving:

Quality Assurance

Scheduling

Managed detailed scheduling to ensure adequate staffing

Aside from all that I just like to be in a kitchen, I find it enjoyable in the best or worse conditions...

Work Experience

September 2006 to September 2009

Blue Heron Grill Myrtle Beach, SC

Supervisor

Ensured quality of service and food prep

ran restaurant from prep to cooking to dinners and private parties for all the snow birds

planned and executed meals

Reduced inefficiencies by applying team work methods

I advised, consulted, increased, prepared, and trained all workers on all food service procedures

Specialized Training

School of Experience,

Professional development through years of experience...Have worked in Food Service and customer service since I was 16 years .old

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