Sandra Stephens
Email: ********@***********.***
Address:
City: Bowling Green
State: OH
Zip: 43402
Country: USA
Phone: 760-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Talented System Support Specialist with solid background in military communication systems. Willing and able to learn new systems and adapt with changing environments. Work well alone and as part of a team. Trained other communication teams on new and existing systems. Self-Motivated soldier for 7 years.
Educational Background:
High School Dipolma from Bowling Green State, Bowling Green OH 1/2001 to 6/2012 (Management Information Systems)
High School Dipolma from Advanced Individual Training (AIT), Bowling Green OH 1/2001 to 10/2012
Job History / Details:
Career Overview
Talented System Support Specialist with solid background in military communication systems. Willing and able to learn new systems and adapt with changing environments. Work well alone and as part of a team. Trained other communication teams on new and existing systems. Self-Motivated soldier for 7 years.
Qualifications
Computer applications
Network/server maintenance
Strong project management skills
Excellent communication skills
Technology Solutions,
Operational Planning
Technical help desk experience
Experience in various operating systems
Team building/leadership
Information and
Accomplishments
Successfully trained 100 Soldiers to use new operating systems and radios.
Responsible for support and development of company disaster recovery plan.
Served as a system administrator while deployed for a brigade and civilian contractors, performing tests and problem analysis for server, desktop and IT work.
Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Accountability of equipment at all times.
Work Experience
October 2003 to June 2012
HHC 1ST BDE Fort Stewart, GA
Signal Support System Specialist
Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100 percentage success rate.
Assisted in the monitoring and reporting on Website traffic and performance.Provided daily support to ensure company staff had necessary tools to perform tasks efficiently. Managed and Accomplished any mission or task given. Maintained radios and computer systems.
Education and Training
2013 Bowling Green State Bowling Green, OH
Management Information Systems
Classes in Operating Systems, Database, Computer languages, etc.
Worked as a Project Manager in Project Management Class at Kansas State University and worked with KSi Conveyors out of Sabetha,KS.
Advanced Individual Training (AIT) FT. Gordan, GA
Signal
Professional Development:
Tools and Techniques of Data Analysis
Translating Data
Team Dynamics
Radio Systems and Equipment
Satellite Systems