Customer Service Representative

Dustin Crooks

Email: ********@***********.***

Address:

City: Brookville

State: PA

Zip: 15825

Country: USA

Phone: 814-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly motivated Customer Service Representative with more than 2 years in retail and customer service. Solid energetic yet focused responsible team player. While being resourceful to make sure there is always an overwhelmingly strong customer satisfaction.

Educational Background:

High School Dipolma from West Forest, Tionesta PA 1/2001 to 6/2006 (General)

High School Dipolma from Great Lakes Recruit training command, Tionesta PA 1/2001 to 10/2012

Job History / Details:

Career Overview

Highly motivated Customer Service Representative with more than 2 years in retail and customer service. Solid energetic yet focused responsible team player. While being resourceful to make sure there is always an overwhelmingly strong customer satisfaction.

Core Strengths

Store maintenance

Inventory control

Markdown/promotional procedures

Telephone inquiries

Inventory control

Invoice processing

Adaptability

Conflict resolution

Creative problem solver

Excellent communication skills

Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Leader sets a good example

Opening/closing procedures

Excels at multi task management, and prioritization

Professional Value Offered

Highly able to adapt to new challenges, tasks and surroundings. Excited by a professionally challenging task. The Military has taught me to be driven by core values of honesty courage and integrity as well as being hardworking and at all times displaying,and performing at the highest level of professionalism.

Work Experience

December 2011 to Current

Pilot Flying J Brookville, Pennsylvania

Manager-Team Leader

As a Team leader at Pilot Flying J constantly describe product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Work as a team member- leader performing cashier duties, gave product assistance and cleaning while providing excellent customer service.Managed wide variety of customer service and administrative tasks to resolve customer,employee issues quickly and efficiently, and maintain payroll.

June 2008 to November 2011

AAA pools Virginia Beach, virginia

Manager- Lifeguard

Earned management trust by serving as key holder, responsibly opening and closing pools and complexes.Maintained organized and created work schedules for employees. Resolved and customer service issues. Maintained payroll completion and disbursement. Organized and conducted weekly safety and job performance training.Performed daily maintenance and cleanliness.

February 2007 to September 2008

United States Navy Norfolk, Virginia

Hospital Corpsman

Performed medical exams maintained medical charts. Served with honor courage and commitment. Was held to the absolute highest standard of professionalism. In a way conducted customer satisfaction while treating patients issues. Served to honor and protect the United States.

November 2007 to June 2008

Walmart Virginia Beach, Virginia

Customer Service Representative

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Described product to customers and accurately explained details and care of merchandise.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Educational Background

2006 West Forest Tionesta, Pennsylvania

High School Diploma General

2006 Great Lakes Recruit training command Chicago, Illinois

Discipline, Military Training, Medical

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