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Roger L. Baehr

** ****** *****

Poughkeepsie, New York 12601

Tel: 845-***-****

Cell: 845-***-****

E-mail: abnzqp@r.postjobfree.com

QUALIFICATIONS:

1. Microsoft Certified Systems Engineer ( MCSE) NT4.0

2. Certified Wireless Network Administrator ( CWNA )

3. Microsoft Certified Professional (MCP) Windows 2000, XP

4. Comptia A+ Certified

5. Comptia Network+ Certified

6. Working knowledge of Microsoft Word, PowerPoint, and Excel.

7. Built, upgraded, and repaired my own personal computers

since 1992.

Employment History:

Vitera Healthcare Technician Level 3

2/2001 - Present

Responsibilities include:

o Responsible for the implementation and ongoing maintenance on

all sold and contracted equipment and services.

o Troubleshoot Network and Internet Connectivity.

o Install and Support Proprietary and Common PC Applications

o Setup, configure and do basic training on PCs Servers Backup

procedures with medical office staff and physicians.

o Work with third party cabling contractors, Internal I.T.

staff, ISPs and hardware vendors to meet our client's needs

and expectations.

o Advise Clients and internal sales staff on current and future

I.T. needs

o Install Rebuild and Configure Windows 2003 Servers and Domains

o Configure Active Directory users Printers Etc.

o Install and configure Captaris Faxpress Network Fax Devices.

o Administer SCO, Linux, Windows, and AIX Servers

o Configure and Monitor and Restore Backups using Backup Exec

(Windows) and Lonetar (UNIX) Software.

o Implement and update Symantec Antivirus and endpoint products.

o Configure Sonicwall Firewall and VPN Devices

o Install and Configure Wireless Networking

o About 10% Phone Support

o Repair Printers

JMW Consulting (Not An I.T. Consulting Firm)

1 Stamford Place 6fl Stamford, Ct 06902

5/2000-11/2000

Desktop/LAN Administrator

Responsibilities include:

8. Desktop and Server hardware and Software support

9. Dealing with vendor's for Hardware, Software, and Consulting services

10. Add and configure accessory devices such as Scanners, Palm Pilots and

Modems

11. Resolve network connectivity issues pertaining to logon,

rights and NIC configuration

12. Create and administer Users and Mailboxes, in local and

London office

13. Configure and troubleshoot dialup for remote users in U.S.

and abroad.

14. Manage Users, Checkpoint VPN-1 Firewall

15. Do Moves Adds and Changes on ROLM Phone and Voicemail system

COMPUCOM CORPORATION

17 Washington St, Suite 301 Norwalk, CT 06854

Compucom Engineer

On - Site at Bristol - Myers Squibb (Clairol) Stamford CT

10/99 - 5/2000

Responsibilities include:

16. Desktop hardware and application support for 1000 users in a team of 6

17. Setup imaging and configuration of new PCs and Laptops

18. Add and configure accessory devices such as scanners, palm pilots and

modems

19. Resolve network connectivity issues pertaining to logon,

rights and NIC configuration

20. Perform backup and restoration of client data

21. Configure Netscape mail and calendar functions

XEROX CORPORATION

580 White Plains Road, Tarrytown, New York 10591

Xerox Business Services

On-site Equipment Specialist 1997 - 10/99

Warburg Dillon Read a Subsidiary of UBS Ag Stamford CT.

Responsibilities include:

22. Maintenance of over 115 pieces of equipment with an average of 99% up

time.

Configuration of IP addresses and print queues for "connected machines"

with client IT.

Map printers and configure drivers for NT network clients

Train clients on equipment use and features.

Train XBS account associates with machine, PC and application usage.

Instruct advanced equipment maintenance techniques to XBS personnel.

Coordinate with Building Services for equipment specifications as stated in

documentation. This included electrical, environmental, and network

connections.

Senior Customer Service Engineer (Field Tech) 1984 - 1997

Responsibilities included:

29. Highest response time to customer calls questions and

concerns.

30. Kept accurate, organized inventory, with anticipation of

changing inventory needs.

31. Assisted in cost containment at every level.

32. Thorough knowledge in the use of technical manuals, service

documentation, schematic diagrams, machine maintenance

procedures and general safety.

33. Teamwork was essential through proper training, territory

assignments and backup.

34. Repaired equipment ranging from desktop printers and fax to

large production duplicators

Military: United States Air Force 1980 - 1981

Tactical Aircraft Maintenance Specialist

Honorable Discharge

Education: The Chubb Institute: 6/98 - 7/99

Degree Program: Network Engineering and Data Communications

Subject's Covered: DOS, NetWare 3.12, Intranetware

4.11, Networking Technologies, TCP/IP, and

Windows NT 4.0 Server and Workstation

Westchester Community College 1983 - 1984

Technical Summary:

Hardware:

IBM and Acer Servers

Toshiba, Acer and Motion laptops and tablet PCs.

Dell, Acer, IBM and Generic workstations

Digi, Specialix and other IO Devices and Port Servers

MUXES and DSUs

Hewlett Packard and Oki Data Printers and Jet Direct Devices.

Xerox printers and copiers.

Various Hubs, Switches, APC UPS, and KVM Switches

Assorted Devices: PDA's, Scanners, CD Writers, PCI, Pcmcia, and SCSI Cards.

10,100base Ethernet, 16mb Token ring,

Sonicwall Firewalls.

Wireless Access Points (WAPs) and Wireless Switches with POE.

Software:

Windows Server 2003, 2008

Microsoft Office applications

Microsoft Windows 2000 Professional And Server

Microsoft Windows XP, Vista, and 7

Microsoft Exchange Server 5.5

MSDOS, Windows 3.11, 95, 98, Novell Netware 3.11,4.12,

Microsoft ODBC Connectors,

PING, TRACERT, NET and other TCP /IP Commands

Veritas Backup Exec

Symantec Ghost, Antivirus and PCAnyWhere

Internet Explorer

SCO UNIX

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