Customer Service Sales

Zohaib Raja

***** ********* **** #**** ***** Land, TX 77478

***********@*****.***

Dir: 832-***-****

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QUALIFIED BY:

* 5 years sales/customer service experience

* 6 years experience in credit/cash drawer handling

* 4 years sales experience in consumer sales

* Computer literate in Microsoft Word /Outlook/Excel/PowerPoint, and

able to learn new software and concepts quickly

EXPERIENCE:

Nov. 2010- Present L.A. Electronics Houston, Texas

Sales associate

* Maintaining cash and credit card transactions from daily

orders

* Managing incoming and outgoing orders for customers via

telephone

* Marketing new products and services daily to new and

existing customers

* Setting appointments for installations with customers and

our delivery team

* Maintain customer relationships and obtain referrals

Jun. 2008- Oct. 2010 Diamond Supermarket Houston, Texas

Shift Manager

* Face to face customer service interactions on a daily basis

* Managing cash drawer and frequently balancing at shift

close

* Creating shift schedules for employees weekly

* Scheduling money pickups and delivery via brinks

* Stocking daily and maintaining inventory of all aisles

daily

Jun. 2006- Mar. 2008 Precision Car Audio Houston, Texas

Sales associate

* Increased productivity of sales by delivering exceptional

customer service

* Tending to clients face to face and over the phone

increasing efficiency

* Meeting sales and profit goal on a weekly basis to earn

commissions

* Ordering new inventory and setting up monthly delivery

schedule

* Marketing products and services daily to new and existing

customers

EXTERNSHIP: Medical priority & Development

Medical Coder(160 hours of

externship)

* Customer service duties

* Greeted customers and took orders

* Faxed and requested medical records

* Contacted doctors for information

* Transmitted verified and sent claims

EDUCATION: University of Karachi

Bachelor of commerce

Graduation Date: Dec 2004

Everest college

Diploma in Medical billing, insurance and coding

Graduation Date: Aug 2010

SKILLS:

Operating Systems: Windows 98/2000/XP/Vista/7, Mac OS X.

Windows Skills: Proficient in Microsoft Word

/Outlook/Excel/PowerPoint, 55-60 WPM.

Languages: Fluent in English, Urdu, Hindi, Punjabi, and

novice in Spanish.

Medical Terminology, Anatomy and Physiology, Diagnostic and

Procedural Coding, Medical Law, Medical Insurance,

Bookkeeping and Health Sciences, Lab Procedures Ethics, and

Psychology, Clinical Assisting and Pharmacology, Patient Care

and Communication.

Professional References Available Upon Request

Contact this candidate