Quality Assurance Project Manager

Farhana Ahmed

Houston, TX

Phone: 408-***-****

***********@*****.***

SUMMARY:

• Two years of experience in developing and testing applications in Information Technology with

emphasis on Quality Assurance and Developing.

• Solid understanding of Manual Testing Process and experience in creating Automation

Environment using QTP 9.x, Win Runner 8.0, Load Runner and working knowledge of Quality

Center.

• Hands-on experience using Mercury Interactive, Quick Test Pro with VBScript, Test Director &

Quality Center

• Analyzed and Reported Defects using Test Director, Quality Center, Clear Quest and Interacted

well with developers and team members in fixing bugs.

• Expertise in QA and Developing of various web-based and Multi-tier applications.

• Expertise in analyzing Business Requirements or Functional Requirement Document, Use

Case and Design Document and converting them into Test Cases.

• Extensive experience in Development, implementation and execution of Test Plans and Test Cases.

• Experienced in Functional, Performance, Integration, Regression, Smoke and End-to-End

Testing.

• Testing web based application using VB, Web Application, Java, .Net, HTML, and XML

• Analyzed business requirement, software requirement, and specification to create test plan, test

case, and manual and automated testing.

• Understanding of quality assurance life cycle and software development life understanding of

Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

• Experienced in different types of testing, for example black box testing, GUI testing system

regression, integration, UAT and performance testing

• Experience in Quality Assurance, Issue Identification, defect logging, verification of the defect

and

PROBLEM RESOLUTION.

• Ability to understand the various SDLC methodologies like Waterfall, V models, etc.

• Interested in learning new technologies and able to learn them quickly and apply as

necessary.

• Versatile team player with good analytical, communication and interpersonal skills. A highly

productive and effective testing professional with an expertise in applying sound software

testing techniques and principles to reduce defects, improve quality and enhance business

success.

Technical Skills:

Test Tools: QTP 9.x, Win Runner 8.0, Load Runner, Quality Center 9.0, CMS (content

management system) Jira, and People Soft

Languages: VB Script, HTML, XML, JavaScript, C#

RDBMS: MS SQL Server, Oracle and MS-Access.

Operating System: Windows Me/2000/XP/7.

Scripting Languages: Java Script, VB Script

PROFESSIONAL EXPERIENCE

Client: Cell fire, San Jose, CA Feb 2012 - Present

Role: QA Analyst

Responsibilities:

• Performed Functional, GUI, Regression, User Acceptance, Configuration and content

testing for web-based e-commerce application using Win Runner.

• Generated test scenarios, test cases and test data and executed tests, created problem

reports

• Gave presentations to the team members on Business Requirement documents for

better understanding.

• Used JIRA to log and modify the defects and to generate the reports.

• Worked with business analysts and developers to resolve issues.

• Participated in Performance Testing using Load Runner.

• Tested application security features, including session expiry, book marking, passwords

and compatibility

• Prepare of Test plan & Test Case document to ensure the product quality as per the

SDLC phase by phase.

• Using CMS(Content Management System) template to create customer offers and

generate requirement according to customer needs

• Preparation of bug Profile and assigning the severity and priority as per the project

• Create detailed test plan for all work completed for proper testing

• Tracking all assigned work using the Jira project management application, while

assuring that all relevant projects are followed through to completion

• Working closely with QA department to ensure that daily & weekly deadlines are met

and operational standards are maintained

• Involved in organizing different meetings, namely Test plan Review Meeting, Test data,

requirement Meeting & Test Case Review Meeting

• Ability to work independently and quick learner of various technology and domains in

managing testing team with object oriented responsibilities and goal

Environment: Quick Test Professional 9, IE7, Firefox 3, HTML, Java, Windows XP, SQL Server 2005,

XML, MS Outlook, Word, Excel, Power Point 2003

Client: Amco Insurance, Houston, TX Dec 2010- Jan 2012

Role: QA Tester

Responsibilities:

• Wrote test cases to insure coverage of specification and requirements.

• Developed Test Plans, Test Case, Test Scripts, Test scenario, Test Beds and Test Data.

• Executed test case and recorded the actual results from testing to compare with

expected results.

• Defect were identified and reported to the development team using Quality Center.

• Reported bug utilizing email notification to developers using the quality Center.

• Monitored defects in Quality Center to close bug/cases when developer fixed the bugs.

• Analyze bugs in the Quality Center as reported by users during the UAT.

• Conducted functional test using QTP/QC as well as Manual testing methodology.

• Triage customer issues, recording steps needed to reproduce issue before released to

programming.

• Monitored bug list (new, acknowledged, resolved and close) and created bug statistics

for senior management.

• Previewed technical specification during creation to insure consistency of design saving

development time by creating an understanding of the functionality that needs to be

tested during each step of software milestone.

• Established continual testing of the build process until the process was error free which

reduced time required to install a release from days to minutes.

• Enhance test plans using company’s standard formats and templates.

• Reviewed existing Testing techniques, Test methodologies, Test Design, Test Approach,

and Test Strategy.

• Excellent in business communication and customer liaison.

• Consistently involve in providing value add-ons to IT.

• Wrote, revised, and verified quality standards.

• Customized and tailored test reports as per business needs.

• Assist end users by creating online documentation, manuals, user guides where-ever

required.

• Work with Project Managers to develop project schedules and resource allocation

models for QA related projects and software deployment activities and deliver

commensurate to project timelines.

• Anticipate application release problems and take corrective action, escalating as

needed, to resolve and achieve commitments.

• Provide support for testing activities (break fix, operations, and small requests) meeting

established service levels.

• Understanding Business Requirement from BRD, Preparing test plan, test cases.

• Prepared test data for testing.

• Performed smoke testing for new builds and if application found stable enough

then proceed else report to development project manager.

• Performed manual testing by executing test cases for positive and negative

scenario.

• Done impact analysis for each build.

• Created shared object repository in QTP and Developed scripts in QTP.

• Performed regression testing using QTP, Analyzed output results and comparing

expected and actual results, prepared test reports.

• Performance Load testing using Load Runner.

• Analyzed output and logged defects into Test Director.

• Performed cross browser, cross platform testing.

• Knowledge Transfer to new team members.

• Participated in status meetings to report issues or any other concerns related with

projects.

• Communicated with developers through all phases of testing to prioritize bug

resolution.

• Worked with developers to reproduce.

Environment: QTP 6.5, SQL SERVER 2003, Windows 2003/XP, .NET, VB script, V BScript, VB .Net,

C# XML, Firefox.

Education: Bachelor of Science, University of Houston.

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